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Customer Ratings & Reviews

$49.89
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Customer reviews

Rating 4.2 out of 5 stars with 775 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, ease of use, and good print quality, along with its compact size, straightforward setup, and quiet operation. However, a notable concern among users is frequent loss of WiFi connectivity. Some also mention that ink consumption can be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 775 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the scanner, but it performs well at printing! Great value and have not had any problems with it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple "set up," maybe not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Desk Jet 2855e was impossible for me to set up with the wireless function. I am going to have to schedule a member of the Geek Squad for in home help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NO TITLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT EASY LOVED MY OLD ONE I LOST IN A FIRE. INSTRUCTIONS CONFUSING IF YOUR NOT A TECH BUT A HARD WORKING NURSE. NEED SOMETHING FAST, NOT CONFUSING AND EASY TO LEARN TO USE.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very rarely use a printer so this serves my needs. It’s slow but that doesn’t bother me. The ink ran out rather quickly but I think I may be comparing it to work computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and great quality. HP always makes the best stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, simple and efficient. I definitely recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much ink!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in all respects, except... uses too much ink. Great for scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP inkjet printer was a great choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get started the instructions were si simple. A plus getting free ink for 3 months. The price was a good bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly the one wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints wireless from my android phone and iPad over Wi-Fi.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, but wifi status doesn't keep with setup

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the printer, eady to set up and use. Great ink program, they already sent me my free ink cartridges! Prints awesome photos as wrll.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Does not connect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Tried for 2 hours to get it to connect to the wi fi network and it just would not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to use this printer for about a week. It went through color cartridges like crazy and after 10 or so pages would print it would just stop printing all together and I could not get it to work again, almost as if it was over heating. I'm sure it's great if you are printing like 1 or 2 photographs but any kind of attempt at office work I do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good affordable printer for home office use, no issues with installation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer I’ve ever purchased

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the 3 month free trial of HP Instant Ink and the print jobs would be good quality but now that I have canceled the subscription and purchased HP ink (not generic) myself, the quality of the print jobs is poor. The black and color ink look very faded. I would not recommend this printer or the HP brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    possible fraud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very difficult to install this item. had to enlist HP help and then was referred to Global Services to ensure further services

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Proof positive, you get what you pay for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant connectivity problems... Constant. We now have it connected it to the computer via a cable and still battle it every time printed document is needed. Extremely disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for evwryday home usage. Great scanner with the HP app. Sufficuent for Printing school project's

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Piece of…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to unplug to get it to print from iPhone or iPad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    scammed by BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Can't get HP app to recognize the product. I bought protection plan and they say it only covers hardware. I am returning as they told me the protection plan would cover everything. I am sorry I brought this from BEst Buy too.

    No, I would not recommend this to a friend