Customer Ratings & Reviews

Best printer ever, I get to managed all my prints now throughout the phone, love it!

It’s sends error with each start up to print. Requires multiple restarts to get online and print.

It is not compatable with a lot of Chromebook laptops, so check carefull before you buy this printer. I can scan with it, just cant print anything from the internet.

To be honest, this is one of the worst printers I've ever owned. I had a previous model that worked great for several years, almost identical. When that one stopped working and I replaced it with this one, I was extremely disappointed. It frequently has issues when printing that require me to cancel prints, turn off the printer, restart it, and sometimes takes me 15-20 minutes to print one one-page document. With the constant stopping and restarting of prints, it uses more ink than it should. I regret buying this printer.

Its an okay get you by printer. Hp has better printers but this one does the job for now.

Hope to maximize capability. To include my wi-fi connection.

Do not waste money on a cheap printer. Loses WiFi connectivity every other print job. Very temperamental when reconnecting. Takes forever to print 1 page. Returning for refund.

very good printer and copier’s bsjsj js nsjs

It works perfectly well and is worth the price for this nice cozy printer.

This printer has been nothing but problems. It's constantly stopping mid-print. Will start it over on it's own several times wasting a ton of ink and paper. Then suddenly, hours later, will spit it out. It's not my wifi as I WFH and have no problems with lagging or going out.

I spent hours on the phone with the Geek Squad who couldn't get this thing to work and suggested I call HP. So now I'm done with Best Buy and just getting a new printer from Amazon. Too bad, since I've supported Best Buy since the 80's but no longer.

I have had several HP Printers in the past and they all worked well until their new instant ink printers. Stay away from these at all costs! The moment you stop using instant ink, even if you buy brand new HP (None instant ink) tanks the printer becomes buggy, disconnects from WiFi, and won’t print reliably. I have been with HP tech support multiple times and they say it’s due to the fact I’m using instant ink anymore. I recommend Epson or Canon and will not buy HP again.

Very reliable excellent performance Best options for multiple users Recommended

Difficult to set up. Constantly losing WiFi. Try to connect to WiFi again and again to no avail. Buying a new printer!!!

The printer's cartridge ran out after printing only 10 items. I went to buy a replacement cartridge, but it didn't work; I got a cartridge with the same serial number as the one on the printer. It's a terrible product, definitely don't buy it.

Cannot hook up to phone or WiFi at my son’s college. Not great, most likely will return to store

Cost efficient and meets our household needs. Great printer for the price and a few perks that came along with it.

love the printer but the ink that came with it did not work at all luckily I had purchased extra ink that did work

[Employee of bestbuy] Slow, slow slower than any printer I have had!! Printer itself was a great one long ago! But now printing or running a copy takes for ever! And not always accurate! Had one like this many years ago, so sold on it I didn't take my receipt at time of purchase! Now will try to find a new printer! Know for sure it won't be this one!!!

I had this printer about eight months and it froze up and will not let me print anything. Will not let me push any buttons. It’s a piece of junk.