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Customer Ratings & Reviews

$49.89
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Customer reviews

Rating 4.2 out of 5 stars with 775 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, ease of use, and good print quality, along with its compact size, straightforward setup, and quiet operation. However, a notable concern among users is frequent loss of WiFi connectivity. Some also mention that ink consumption can be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 775 reviews
  • Rated 1 out of 5 stars

    Ripoff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You only get around 65 pages on a 40 dollar “xl” ink cartridge and that’s on draft mode to save ink, you can’t use 3rd party ink to save money. This company preys on the consumer. Buy a Brother brand printer, do your research. Do not buy anything branded HP like I did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its not true...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hp printer and it says that it has a free 3 month ink anyway. There was a 1 colored ink the small one and 1 black ink small also. So i chat the customer service actually i talk to 4 people they keep me turn to another agent. Any the person sa if i run out of toner there 3 month supply... but still not free i need to pay 1.49 and it depend on how many pages to need it. So where is free then?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expected more from this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality that this printer puts out is not really good. Especially when I have to make a copy. I’m very disappointed in this choice of a printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP printer. Desk Jet 2855e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a terrible buy. I am sorry that I bought it. It doesn't print all of your article. I have to check my printouts after printing to see what was left off and usuall have to write some of the material that was left off. It also makes too much noise when it starts to print. It scares my cats. I do not like it at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Portable and smart. Worth the money I put in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget printer, works how it should great pick more students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality ink. Getting shipped the ink shipped to your home is convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice budget printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer ink has bright colors and I love that you can print from your smartphone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink runs out too quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't keep it for long. I don't think it's work the price for replacing the ink. I went with a laser printer instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Works off wifi too. Color quality is amazing! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the process of ordering online and picking up at the stote

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is horrible and seriously limits the functionality of this printer. Every time it goes to sleep between uses, it loses connection and I have to go to the HP Smart application to reinstall it. It tells me it's in error state when it is not, will not scan unless I reestablish connection in the software, and the printer queue often freezes and I cannot clear it without completely rebooting the printer. The resolution is OK, but it's not worth the constant headaches.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr. Bernard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not come with instructions. Hardly came with paper. No instructions on how to get +1 Bonus Month of Ink w/Code) I have no idea what that all means. Maybe its due to fact that I'm 80 years old and do understand instructions that I can read in front of me. Hope you can help.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Dont but!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect to macbook air. Flimsy outlet plug. And it doesnt print automaty on both sides of a paper no option given. Not wortg it got a deal on this but otherwise dont buy! And best buy only gives you 14day returns. Both get a one star!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    APP needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible to setup, you need the app and codes is too much and it won’t work with a Dell

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant believe i got this for $39.99 thanks bestbuy!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2855e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right but I have had two of them and don't last long and you have to buy only Hp ink which is expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer & great value for the money. Also scans

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Piece of crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap won't print over. USB was working just fine then all the sudden stopped will not update. HP smart app is useless. Do not buy go for Epson or Canon

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    ......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take to software teck to get to work. i wanted hard wired to desk top, no wire less

    I would recommend this to a friend