Customer Ratings & Reviews

Its like a lazy terrible assistant you are not allowed to fire. I have have to literally go tell it to wake it up every day. Turn on/off then it works just fine. So the print from anywhere is not happening. at. all. Was not offered anything or paid to write this review.

Did not work for my daughter. Nor sure why it did not work. When rhe first one did not work, we returned it. When the new one was shipped to my daughter, it did not work either.

Good price but the printing speed is too slow. Luckily I don’t print too much.

This printer was stolen from my doorstep!!! Fedex driver never care to ring the bell so my wife could get it. I had to purchase another one because nobody solve my problem

Have to reset every time I use it not user friendly

Previous HP printer died after 8 yrs use. Good. Purchased new HP printer, it works but software not easy fir me to deal with. I'd buy something other than HP.

Instructions not clear and not helpful. Did not print properly

Plastic pieces that hold paper came broken. Seems to print fine as long as i hold paper.

Do not like this product. I will be getting a Brother printer and giving this to someone that will appreciate it more than myself.

It was an inconvenience to have to reload the paper tray so often. It didn't hold very much. Additionally, I got an alert pretty quickly that it needed an ink refill. I returned it promptly. I will purchase the HP Envy printer that I had before again.

Although printer seems nice, it came with a bad black ink cartridge. I had two options 1. Return to store (we do not live near on” or 2. They would send me a label to go through the hassle of returning the whole printer. ALSO, the free ink for 3 months is deceiving as you have to sign up for a membership!

Paper get jammed, not enough room for paper storage. No returnable after 15 days of purchase once you receive the printer.

In the box is the printer, two ink cartridges (color and black), power cord and a setup guide/a letter from HP, limited warranty flyer, instant ink flyer and reference guide. First Impression - I love the simplicity of the design of this printer. I have so many other printers that have multiple cords, and a printer panel to operate the printer and so on and so forth. Setup - The setup of the printer is VERY simple. You take off the tape, plug in the power cord and press the on button and that’s it. The HP Smart App - The HP Smart App to me is still a problem child. I am a previous owner of a HP printer and thought that maybe the app would have gotten better over the years. The app still looks the same from my last printer that I got a couple years ago, so the setup was very familiar. I am not sure if it was my connection or my human error but it took me a couple tries to get the printer fully complete the setup process. I started with the IOS HP smart app and after a few tries, I switched over to my PC. I downloaded the app and after installing the printer about 3-4 times, I finally got the green ready status and I was able to print. (I was not able to print until the initial processing was completely done.) I would like to add that the other features of the app like printing cards and coloring pages will be really helpful for upcoming birthdays and Father’s Day, so I plan to use that feature a lot. The support feature of the app is helpful too as I was able to find information on how to reset the printer and other helpful hints with installation. Printing - The printer to me works as expected. I am to print black and white and color pages. The print quality is good so far as expected. The printer is a deskjet, so I don’t expect to get laser jet printouts. I would like to note that there is a subscription for the HP ink that you get a 3 month free trial included with the printer. There is an option to get a notification 2 weeks before the trial ends to remind you of the upcoming charge or to cancel. I had the plan with my old HP and it was a great addition to my printer because it takes the guesswork out of buying ink for your printer. The cartridges they send you has a chip in them and when you ink reaches a certain level, it triggers a shipment for a new cartridge in the mail. You pay monthly for the amount of pages that you think you might use and you can change it if you think you might use more or less. Overall, I am very pleased with this printer and I highly recommend setup with a PC. I would recommend to friends and family.

My old HP printer died. I have had 5 HP printers in 4 years. Purchased this HP printer, took it home and set it up. Hard to setup, and very poor print quality. I immediately took it back to Best Buy and purchased an Epson EcoTank. Very happy with my new printer.

could not get it to work with chromebook. Returned it.

This printer was the most difficult printer to set up that I have ever had.

Will never buy an HP ever Have to connect to internet every time i wanna use it

Nothing but problems with this printer, would not recommend.

I had to return this item because the dimensions in the description didn’t include the paper feeder. With the feeder, it was too tall to fit in our desk.

This printer was not what I expected. It does not allow you to print on both sides of the paper, which will result in higher costs in the long run.