Customer Ratings & Reviews

Not easy yo set up or get it to work properly. Will not buy another HP

I still have not received any ink from the 3 months offering

Not what they described in the article. Uses Ink too much it doesn’t worth

Prints so poorly I would not buy might need to return

The setup was difficult. Paper loading not great.

junk... paper jams every time we try to use this printer. We have not be able to get one print out of this printer. the paper feeding mechanism pulls the paper in crooked/skewed and it jams every time. this print is useless

This printer is awful. I am very technology savvy and this printer is so complicated. I spend more time fixing this printer with all the issues that constantly arise because every single time I go to print something there's an issue. I'm so sorry I bought this.

It was horrible and broke after I bought it. I took it back and got another printer from Best Buy and it broke as well. Their printer products are not that good. I had to take back three HP printers before I went to another store and bought a printer.

It’s a good printer. But I shouldn’t have to pay for a subscription to be able to print my stuff

Item is garbage and now I can't return it. It took like 10 minutes to print 1 document and the color bleeds. Total waste of money. Don't buy

This model very very bad Bought 2 times 100% can not work

This printer has either made horrible copies that are illegible, or the pages are completely blank.

It wouldn't read the ink cartridges that came with it or the ones I bought that were made for it. It said they were unusable. This printer was defective and I had to return it.

Would not purchase this again would not purchase this

This thing is garbage. Save your money don’t get it. Have had it less then 3 months already won’t print in color. TRASH

I have been quite pleased with the HP DeskJet 2855e All-In-One printer. Why? Because it works exactly like its supposed to work… with NO hassles. I first became an HP printer fan way back in the 90’s when I was introduced to laser printers via the LaserJet 1100. It was a no-nonsense workhorse that outshone all the competition. And so it is with this 2855e printer… it is a no-nonsense workhorse. The setting up of the HP 2855e is unremarkably straightforward, simple, and intuitive. I say intuitive only because I’ve owned many HP printers over the years, and once you’ve set one up, you’re pretty much an expert. The downloadable HP Smart software app makes connecting to wi-fi simple and easy as well. And for the novice, HP includes a great quick-start guide. I was able to connect to the printer using a different computer, and it was as easy as “Add Another Printer.” To be honest, I wasn’t expecting much in the way of “Wow!” factor when I tested the HP 2855e for text. I mean, how impressive can it be to print out a text document? However, the crispness and clarity of the print was truly outstanding. Even routine graphics are pleasing with their true colors, no bleeding, and sharpness. So there’s the first big plus, great text printing. But what about photo printing? I was about to find out… I do like the ability to control the output quality from the app/printer controls. In other words, HP doesn’t give you just a couple of minor menus to control print quality, but several. And of course, a lot of what goes into a good photo print is centered around good photo editing skills. Regardless, the proof is ultimately in how striking the final product is when you look at it. I sorted through several digital photos on my computer and chose several to print…my pet dog, a barren winter landscape, and an indoor photo. I wasn’t overly excited by the photo results. At best they are passable for everyday photo printing. But the prints came out a bit darker than the originals, and there wasn’t the super clean non-bleeding contrasts between colors. Even at the very highest settings available, the prints were only marginal. But in all fairness, the HP 2855e is designed to be used in the home/small office to handle everyday tasks. So as far as the photo printing is concerned, for what the HP is, the photo printing is absolutely fine. I will say this however…I did find the photo printing speed on the higher settings took significantly longer to print than the 5.5 PPM HP states. For the 4x6” prints, it took over one minute. For a very good, generalize, all-around home or home-office use, the 2855e is perfect. It’s relatively inexpensive, durable, and easy to use. One those conditions, I would heartily recommend the HP 2855e to anyone looking for a great little workhorse printer. But there is one subject I must bring up that would be the only thing standing in the way of recommending it without any caveats… the HP Instant Ink program. With Instant Ink, you pay so much each month, depending on how many pages of printing you sign up for. For example, the lowest-priced plan covers up to ten pages of printing per month, for $1.49 a month. For text printing, the B&W cartridge should last approximately 12 months. Total cost for 12 months is approximately $18. Not bad as far as cost goes, but that’s exactly what you would expect to pay for a new cartridge at the store. There is no 50 percent savings as HP claims. Convenience is the only benefit. The problem lies in the fact that HP monitors which cartridges you use in their 2855e printer. HP will block any cartridge that is not HP original. So if you can buy a less-expensive replacement ink cartridge, it won’t work. This one issue stands in the way of a truly great little printer. All-in-all, in spite of the ink issue, I think the HP DeskJet 2855e would make a very good addition to any home or home-office environment that doesn’t require a lot of printing. It’s reasonably priced, and doesn’t take up a whole lot of room.

I never opened this printer. Box arrived completely damaged. Torn and open and smashed

advertised as 5.5 ppm (color) and 7.5 pages ppm (B&W).... more like 1 B&W page every FIVE MINUTES..... would not purchase again. In fact, thinking about ditching it for a superior model .

Not a fan. Always an error when attemping to print.

Stop working in seven months. Purchase the extended warranty and they want to charge me a hundred dollars to use it and the printer was only fifty dollars.