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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 775 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, ease of use, and good print quality, along with its compact size, straightforward setup, and quiet operation. However, a notable concern among users is frequent loss of WiFi connectivity. Some also mention that ink consumption can be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 775 reviews
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great basic printer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic printer. My son recently has gotten into drawing and coloring more. I wanted something easy to use and could connect to my phone easily to print things quickly. He loves those books that teach you step by step to draw and has had fun tracing various things. It's been easy to find random coloring pages for him that relate to his interests and print them to keep him busy throughout the day now that school is out. The scanner seems to work OK, we've been using it to scan some of his drawings and I'd eventually like to make a slideshow or some type of digital way for him to keep his designs longterm. I feel like this is easy enough for just about anyone to use and loved that I could complete setup from my phone and not have to rely on my computer for those steps. I'm interested to see how long it takes before we need refills but if you want easy this is a great basic printer. It's probably not meant for office use if you would need tons of copies but for a home printer it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect Printer for Home Office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It fits on my desk and I have easy access to scan documents and print documents with ease. I love the wireless aspect and I have it set up where if my ink is low HP will send me new ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Looks Good But Look Elsewhere for a Printer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP DeskJet 2855e seemed like it would be the perfect home all-in-one printer. It can print in black/white and color, scan and copy. Supports a wireless connection in addition to USB and looks compact and sleek. Best of all, it even comes with 3 months of free ink! On paper and in person, this printer looks great. Unfortunately, that's literally the case. When it comes to actual use, one starts to discover a bunch of gotchas. The first came with setting up the printer. Unboxing and getting things ready for wireless pairing is pretty straightforward. There isn't much here, just the printer and the protective plastic and a power cable. With no touchscreen, you're relying on the HP Smart app to configure the printer. No biggie though I don't really like vendor lock-in. While technically, this doesn't need to phone home to HP to work, if in the future, I change wifi and HP is out of business, I'm stuck with the less secure wifi direct connection method. Anyway, the pairing process failed on the first and second attempt. Guess the third time was the charm. In the process, I discover that the printer can only connect to 2.4Ghz networks. This is a limitation that I see on really small/cheap electronic devices or old ones. To be fair, this is a compact and cheap printer. In any case, I didn't think too much of it until my test print came out bad. Not slightly misaligned, but quite noticeably so. Hmm, ok, there's some calibration buried in the HP Smart menu which got things better. Noticeable on some prints, but ok. Maybe don't print 20 copies of your resume (print 30, then select the best 20). At this point, I've printed a bunch of things just in black and white. Checking out the ink level in the app, I see that I'm already around 75-80%. Hmm. I tried out a few color prints. They're of ok quality thought the paper definitely gets saturated if there's a lot of solid color. While print speed isn't that fast, and honestly, I don't care too much about waiting a minute for 6 pages, it seems like with this you'd want to avoid printing color photos back to back unless you're going to grab them immediately so the pages don't stack and potentially stick together. So, while I feel fine about the print quality, I also see why HP right out of the gate is offering 3 free months of ink. At first I thought it was a gimmick, how am I going to use up enough ink where I'd be replacing any cartridge in 3 months. But if you have kids at home that still need to submit printed assignments or in generally are printing regularly for things in the home, you're likely going to actually be able to cash in on the offer. So, at the end of the day, the printer functions. It can be set up, calibrated, and it works. But your router needs to support 2.4Ghz mode, you likely can't place this as far away as other devices, and you will burn through ink (I found in the manual that HP recommends powering off the printer when not in use to save toner).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    found value with quality in 2025

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does exactly what we need. excellent price, easy purchase and shipping. set up with good instructions. compact,quiet, simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent little printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. Very easy to set up. Prints very well. Despite reviews saying otherwise I felt sample ink was definitely enough to get you started.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Difficult to set up, but does the job once up

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the type of set up for a printer that you would think on the surface would be a breeze. You can do everything through your smartphone, so you don't even have.to fire up your PC. Set up wasn't so easy, however. The app used for set up kept hanging on me and then, for some odd reason, my WiFi simply wouldn't cooperate with this printer. After resting, resubmitting passwords and unplugging, somehow it finally all came together. It was very frustrating The printer, once up and running will do your basics. Every process seems to take a while to get.going and the printing is a little on the slow side. Basic enough for occasional home use, but this wouldn't be a good printer/scanner for frequent use. I do like that I don't have to use my PC to print and can just use my phone. If you ever run into any issues, the app is helpful and will probably be your solution, even for ink maintenance. So overall, you get what you pay for. This is a fairly basic printer/scanner that will deliver what you would expect.from this price.poimt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Must Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great easy to set up great offers on ink

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    hp printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little printer easy to set up prints perfectly

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Good budget printer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary ------- Perfect companion for zoom calls when you are working from home. Sometimes when you are using headphones like the airpods or any other true wireless headphones, these are really geared towards music rather than phone calls. The other party can always hear background noise and also the volume is not that clear. its always better to use dedicated headphones for calls. If you work from home or are hybrid, and you dont want to be stuck to the desk on a wired headphone, this is it. Pros ---- 1. Excellent noise cancelling 2. super range, i can walk around with this while connected to the phone or laptop 3. wife range Bluetooth 4. long battery life and standby Cons ---- 1. which they could make the Jabra elite headphones sound like this Details -------- I charged this fully before use. Its easy pairing for the laptop or the phone. The call quality is excellent, and it is a super good range. I can be connected to a computer at 2nd level and still walk over to 1st level and be well connected. The rated battery is 14 hours and standby is 17 days. I think the battery will last close to 12-13 hours. Overall i think for office calls, it is a good buy

  • Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy wireless set up ! Came with ink carts. Great bang for the buck! Just what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use both wireless and hard wire great for low usage people like my self just personal not business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great printer & scanner !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the order was processed and ready to go in a fast and timely manner. easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Priced right and works well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right and works well. All features work out of the box. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless AIO HP Deskjet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the printer, easy set up for wireless. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent,very fast,work with wifi,an is esay for use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short life.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well I would say for a solid year. After wards just would not print properly. I did everything from cleaning it from the inside, realigning and ensuring it had new cartridges but just no longer worked at all. Customer service was very difficult to navigate when trying to address the issue. It's an affordable printer but it mat be worth spending more to get something that will last longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great price. It came right to my door. Loved making this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this now!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the printer! Photographs look great and love the 3 months of ink!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMPORTANT! When buying this HP product, be aware that it ties you to HP's Instant Ink service, which is currently under a class lawsuit for artificially high prices. The product will not work with third-party ink. If any associated product is faulty, you will likely be blamed after spending hours resetting, testing, and sending photos to customer service. I received an incorrect mailing address for the return and endured over 20 emails to resolve it. After countless hours and over a hundred dollars spent, the faulty product was "lost." Management “GENEROUSLY” offered me a compensation from a list of cheaply produced unneeded items. This is not an isolated incident; HP customer service is notoriously poor. Read reviews and threads for more information all over the internet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Feels like a scam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the price and ease of use are incredible with this printer. However, I keep getting billed for instant ink, even though I haven’t used this printer in a long time and have canceled the subscription. Quite annoying, I would recommend getting a slightly more expensive printer that does not require some sort of subscription service.

    No, I would not recommend this to a friend