Customer Ratings & Reviews
- Model:
- K4T93A#B1H
- SKU:
- 6273502
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the DeskJet 3637 as an excellent printer, particularly praising its high-quality prints and ease of use. Many appreciate its compact size and affordable price, making it ideal for various settings. The wireless functionality is also a frequently cited advantage. Positive feedback also highlights the straightforward setup process and reliable performance.
This summary was generated by AI based on customer reviews.
Confusing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made this purchase 3 years ago and have not been able to to use it. My daughter took it to college and she had a hard time connecting it, she just gave up on it. Still sitting there
No, I would not recommend this to a friendAvoid...cheap product is cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed printer software and was able to use wirelessly on first attempt. The following day, the printer became glitchy and would only work via wired connection. I contacted support and wasn't able to find a solution.
No, I would not recommend this to a friendDid not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When setting up the printer, the ink cartridges could not be loaded. Had to return. The printer was very flimsy, and low quality.
No, I would not recommend this to a friendCopy functions does not work. Wireless printing di
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not able to get the printer and my laptop to synch to print. Called customer service and wanted $50 to help me over the phone. Also the copy function prints only black sheets of paper.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Patti,
I'm really sorry to hear that your printer is proving difficult to connect wirelessly. This must be quite inconvenient, especially in addition to the copy issues. With that said, I'd really like to see how I can help resolve this.
First, for the issue of connecting your printer and laptop, I recommend using the following troubleshooter. It will guide you through solutions to a wide range of wireless issues: support.hp.com/us-en/document/c05368548
Then, I'd like to clarify that there is no charge for standard support during your 1-year warranty period. Just in case, you can double check the warranty status of your printer here: support.hp.com/checkwarranty
If your printer is indeed under warranty, I hope you'll consider reaching out to us for support. By doing so, you'll be able to access the general support you need (free of charge). Give us a call at +1 800-474-6836 any day between the hours of 8 am - 9 pm ET. To expedite this process, I recommend gathering these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
In the event that your printer is out of warranty, another option is to post these issues on our support forums. There is an active community of practiced experts that would be more than happy to help get your printer working properly. You can visit and communicate with the experts at this link: hp.com/supportforum
Chelsea
HP Care
hp.com/support
Printer came without Plug-in or ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer did not include a plug-in or ink. When we tried to exchange, we were told the product was discontinued. We would have to pay $40 more to receive a similar printer. Very disappointing.
No, I would not recommend this to a friendip address is not all taking , configuration issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i m facing lot of problems with this one ,wifi button is not enabled , it is not identifying this blue tooth device, please sort me this problem, i havent used not even single time
I would recommend this to a friendBrand response from HP Team
Posted .Hello Jack,
I'm very disappointed that you didn't have an easy setup experience. This is not what we wish to happen to our customers.
To connect your WiFi, these instructions should help: support.hp.com//document/c04608548
Using the 'HP Print and Scan Doctor', which is a general troubleshooting tool, is often helpful too: support.hp.com/us-en/document/c03286146
For any other concerns, you can always contact us at: hp.com/contacthp
Mary
HP Care
hp.com/support
Hard to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent 2 days trying to connect printer to my wifi. I called HP and a technician spent hours trying to get it setup also. Finally, I gave up and returned it to the store.
No, I would not recommend this to a friendhorrible print quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a few months ago but just now set it up. Can't get it to print without skipping all over the place. Too late to return it now. Worst printer I've ever owned
No, I would not recommend this to a frienddoesnt connect to computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this to see if the hp printer I already had was broken because it would not connect to anything anymore. this one didn't either.
No, I would not recommend this to a friendThe printer is not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is not working now. Took it from bestbuy during thanks giving. Its very difficult to operate too. But not sure if I can get it replaced now. Need help
No, I would not recommend this to a friendworthless- don't waste money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect wirelessly. HP online customer service is a joke. Even on a black friday deal, this was a waste of time and money. Returning it.
No, I would not recommend this to a friendDifficult to connect to wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this item since a desktop is the only way to connect the printer to wifi. Not user friendly at all compared to printers we've had in the past
No, I would not recommend this to a friendVery disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very flimsy and after getting everything hooked up and ink tanks in never could get it to work. Finally sent it back and got a refund.
No, I would not recommend this to a friendWorst printer ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love HP printers! BUT this one was the WORST! Paper feed would ALWAYS go in CROOKED. Couldn't access paper jams. Very disappointed.
No, I would not recommend this to a friendLook elsewhere
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work beyond a year with very light printing, had problems with wireless connections. Do not buy.
No, I would not recommend this to a friendnot user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The paper is difficult to load because there is no tray and slot is very awkward. I made 20 copies and it ran out of ink...
No, I would not recommend this to a friendTerrible printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is horrible - have to shut off and turn on the printer each time you want to print. . Worst HP printer I have ever purchased.
No, I would not recommend this to a friendI really liked this,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.until I realized it can't keep connected to wireless, kinda of is defeating my purpose, not a happy camper !
No, I would not recommend this to a friendPrinter barely used and stopped printing :(
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer barely used and stopped printing :( even bought new ink. Waste of $
No, I would not recommend this to a friendterrible - would not print on photo paper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I should not have expected much for $30, but would not print on photo paper, hopefully I can return it
No, I would not recommend this to a friend