Customer Ratings & Reviews
- Model:
- J9V92A#B1H
- SKU:
- 5577769
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the DeskJet 3755's small size and ease of use as significant advantages. The printer's print quality also receives positive feedback, along with its wireless capabilities and affordable price. Many appreciate its lightweight design and quiet operation.
This summary was generated by AI based on customer reviews.
Hardly usable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer as part of a deal, now I know why they were trying to get rid of them. Very bad quality
No, I would not recommend this to a friendInk issue
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use in a big rig but ink leaked out over time causing a mess and broke the system
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer developed a leak, made a mess in your rig and disabled itself. It’s easy to understand why that would be a jarring discovery indeed, so I’ll offer some resources and information I hope will help.
I recommend you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Worst buy ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be one of the worst things that I have purchased. The printer will not connect to any of the devices that I have tried to connect to it, when it does connect it will disconnect in the middle of printing or scanning.
No, I would not recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really Like my new best buy electronic device that I received as a Christmas gift.
I would recommend this to a friendOverall pretty good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is pretty good. Only complaint I have is that it prints really slow.
I would recommend this to a frienddonstacy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to connect to samsung chrome book, but other wise works very well.
I would recommend this to a friendWorking Fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it all that much yet, but it worked fine at startup.
I would recommend this to a friendPretty good printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but setup could be made easier. All in all, not bad.
I would recommend this to a friendPrinter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small printer just wouldn't work for me and my phone not compatible
I would recommend this to a friendOne stop shop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One in all device and user friendly with WiFi printing experience
I would recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for home office and give's you 3 months free ink!!
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once i finally figured out how to connect it to my laptop. I am able to print things I need printed. When I want to copy things the quality is awful. I will not be using the copy feature. I am also looking into a different one. Im just not happy with it. I would not recommend.
No, I would not recommend this to a friendSlow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints extremely slow. Ink cartridges do not last very long even with light printing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I'm sorry to hear that your printer is yielding prints so slowly and that your printer is using ink more rapidly than you’d anticipated. It’s easy to understand why that would be a frustrating combination, so I’ll point you toward some resources I hope will help.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Here are some facts on ink use that might help you get more prints without too much extra effort:
- A high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Review printer buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not use it very much yet. I will use it a lot for the up and coming tax year.
I would recommend this to a friendGreat printer for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer for my granddaughter. Its a great printer for the price. She loves the fact that she can print her assignments for school remotely. Great priner for the price.
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift and made me very popular. They love it. Said easy to use.
I would recommend this to a friendHP Deskjet 3755
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions to connect to wifi are difficult to understand - I gave up even though I wanted to join the ink program
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm really sorry to hear that the WiFi connection to your printer has been so difficult, especially since it is hindering your subscribing to Instant Ink. Many customers love that program.
It wasn't clear to me what the problem was, but you can try the troubleshooting directions in these documents:
- (Windows) support.hp.com/us-en/document/c05049179
- (Mac) support.hp.com/us-en/document/c05049300
If that doesn't help, you can always get assistance from our support team here: hp.com/contacthp
Mary
HP Care
hp.com/support
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a working at home , slow but enough..not to many work
I would recommend this to a friendPrinter for good price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for good price but ink does not last long & need to purchase extra.
I would recommend this to a friendNothing but issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's 'user error' but if it were as easy as 'plug and play' like 99% of my other stuff, I'm sure it would have been fine. Set up has been frustrating, and randomly, like 2 hours later, it might spit out a test page! It prints when it wants to or not at all. Even if it's user error, it should be simpler to get it hooked up and ready - that's on the maker.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I'm so sorry to hear that the printer was less than easy to get installed and connected. I can imagine this has been disappointing, especially since we always aim to deliver a quality experience with our printers from setup onward. Despite the initial hiccups, I'm really glad you were able to complete the setup process.
Please also remember that you can always contact us for support. We'd love the opportunity to help you make the most of your experience with this printer. You can reach us anytime via your preferred method here: hp.com/contactHP
Marco
HP Care
hp.com/support