Customer Ratings & Reviews
- Model:
- J9V92A#B1H
- SKU:
- 5577769
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the DeskJet 3755's small size and ease of use as significant advantages. The printer's print quality also receives positive feedback, along with its wireless capabilities and affordable price. Many appreciate its lightweight design and quiet operation.
This summary was generated by AI based on customer reviews.
Horrible purchase!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous HP printer died so I had to purchase a replacement. Most of the new models are too large for my drawer space hence I bought this one. It is horrible on all accounts. There is not one thing I like about it. The product is VERY cheaply made and goes sooooooo slow. I hate it. Stay are far away from this printer as possible!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m so sorry to hear that your printer is not living up to what you expected when you bought it. I can understand how disappointing that would be. Because we want our customers to have good experiences with our products, let’s see whether I can help you remedy the situation.
First, you mention slow printing. Often, just updating the firmware can help. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
You can also look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If what I've mentioned doesn't seem to help, or for any other concerns, please reach out to us directly for support. We're always here and are more than happy to help get your printer running as it should. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Doesn't work with Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a printer that is supposed to be compatible with a Chromebook. I haven't been able to get it to work. The online instructions point me toward the manual that came with the printer, and the manual points me back to the website. Going in circles. I plugged it in with a USB and I still can't get it to work.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I’m sorry to hear that your printer would not complete the process of setup and connection with your Chromebook. I can understand why that would be a frustrating start to owning a printer, so I will try to provide some help.
I can’t tell from your review what software issue is at hand or how to navigate it, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware, basic support and ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Marco
HP Care
hp.com/support
Great little printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an inexpensive printer it works very reliably. Not the fastest or best printer, but does the job.
I would recommend this to a frienddelivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the printer was delivered on time and what was requested.
I would recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer never worked. Didn’t hook up like it was supposed to. After going through tech support they were unable to get it to wirelessly hook up. The printer did print up my homework assignments for a couple weeks through the wired connection but eventually that failed to work as well. I took it back and got a different printer. This one was just awful.
No, I would not recommend this to a friendWorks for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting used to it. It seemed a little complex at first and I was in a hurry.
I would recommend this to a friendSatisfactory for occasional use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slower than expected. Photo quality just ok. Like the ink refill option.
No, I would not recommend this to a friendNot Bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a week we decided to take it back. This would OK if it was for a student or for your kid.
No, I would not recommend this to a friendThe automatic ink subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the automatic ink subscription. I felt like the printer ran out of ink very quickly.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Nennie,
I'm so sorry to hear that you're unhappy with your Instant Ink subscription. Our main priority with this service is delivering ink conveniently while helping our customers save money spent on cartridges. As our plans offered are based on the number of pages you print, the amount of ink used in the process is a non-factor. I fully understand your concern though, so I'd love to see how I can help.
I do have a few suggestions for lowering overall ink consumption, with the first being using your printer's Draft Mode. This often improves ink usage, as does setting the printer to black and white.
If you have any other questions about this or would like to chat more about your service, please don't hesitate to reach out. Our Instant Ink Support team would be more than happy to address everything for you. You can give them a call anytime at +1 855‑785‑2777.
I hope this has been helpful and that you have an overall wonderful printing experience.
Chelsea
HP Care
hp.com/support
Disappointing, even for a low-end printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and very compact, which was a big selling point. As to performance, it's very disappointing. Connectivity via a USB cable is sketchy, sometimes requiring the host computer to be rebooted to get the print queue to be processed. I have not tried the WiFi connection yet, which may or may not be any better; I have several other HP printers that suffer from WiFi connectivity issues, hence this negtive characteristic may be endemic with HP printers in general. The print speed is glacial. It can take a couple of minutes to print a single page. The scan feature works decently enough. though one has to manually feed in pages and ditto for creating copies. Yes, this is designed to be a low-end, compact printer with a low duty cycle, but I did not anticipate the performance and stability to be this low.
No, I would not recommend this to a friendIt was an ok printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. I had to return kept the desk jet 5150 in black
I would recommend this to a friendStopped working after 11 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer lasted a mere 11 months before suddenly refusing to connect to our home WiFi. HP support was useless and rather insultingly asked us to pay for support. We now have a non-functional printer.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Wouldn't recommend- Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a very disappointing purchase, quality of the print isn't good. It takes longer than any other printer would take to printer, making the product compact has compromised it's efficiency. The scanner is the worst part, had to scan each document multiple times to get a proper scan. From my experience use this scanner only if you have time to scan multiple times not for emergencies. Ease of printing through phone and app is good, I guess it's same with all the hp printers. I was going to return the product unfortunately I missed the deadline for returns.
No, I would not recommend this to a friend HP printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and product met my expectations. Would recommend.
I would recommend this to a friendSimple printer for simple printing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good printer if your printing load is light. Otherwise, not a good option.
I would recommend this to a friendEconomical printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but uses a lot of ink. Serves our needs for printing at home.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 months we needed to setup the printer with the USB connection. No connection was able to be made. Coincidentally, the Geek Squad had another on of these printers in earlier with the exact same problem. If you don't need to setup the printer with a USB connection it worked fine for a low volume situation.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Steve.
I’m sorry to hear you encountered difficulty setting up your printer. I’m not 100 percent clear from your review why you needed to set up the printer after seven months, but I’ll do my best to offer some resources and information I hope will help.
Again, I can’t tell from your review whether you were attempting to set up the printer for the first time or uninstall and reinstall it, so I recommend you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Size
Didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Directions on how to use via download was difficult and printer ended up not working. Attempted for days with no success. Had to return. Size was perfect and was disappointed that I couldn't get it to function.
No, I would not recommend this to a friend Great printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very easy purchase. Walked in looking for a printer told the associate what Iwas looking for and he directed me to this. Works great and exactly what I needed.
I would recommend this to a friendImprovement needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically the item seems not to operate as intended however unsatisfied in the setup and many operations / tasks for setup to function properly as intended. Too, there is not pullout leaver to aid / assist in document feed for satisfactory document feed for scanning.
No, I would not recommend this to a friend