Customer Ratings & Reviews
- Model:
- J9V92A#B1H
- SKU:
- 5577769
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the DeskJet 3755's small size and ease of use as significant advantages. The printer's print quality also receives positive feedback, along with its wireless capabilities and affordable price. Many appreciate its lightweight design and quiet operation.
This summary was generated by AI based on customer reviews.
Don't like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like it it prints very slowly and now I can't get it to connect to my computer
No, I would not recommend this to a friendPrinter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call HP becaude of the age, and they had to do an update the first day I got it. After two hours on the phone, it worked. I was told it was in a warehouse for four years. Quality is okay. Works, but not the best printer.
No, I would not recommend this to a friendHP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gift for my daughter for 2020 Xmas. She’s so creative with her projects this was the perfect unit and easy to install. Make sure you have internet connection.
I would recommend this to a friendDifficult to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install. When you get WiFi connection it looses it regularly.
No, I would not recommend this to a friendgood price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good price. not overwhelming features, but fine for just basic printing
I would recommend this to a friendNot Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is very slow.....and uses alot of ink. Would not recommend.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Raven,
I'm so sorry that the printer has been performing slowly and using quite a bit of ink. We're certainly committed to providing a much more economical and efficient experience with our printers, so I can imagine how disappointing this is. With that said, I'd like to see how I can help with some improvements.
First, I have a few suggestions for lowering overall ink consumption. To start, I recommend using the printer's draft mode, as this can often improve ink usage. Following that, you could also set the printer to print black and white only. If you still find you're using quite a bit, Instant Ink is another option to consider. Many customers like our available plans, as they're based on how many pages you print monthly. If your printer usage is minimal, Instant Ink also offers a subscription plan that allows you to print 15 pages a month for free. For more details, you can visit this link: HPinstantink.com
Then, the following document will help guide you through troubleshooting any issues with slow printing:
- Windows: support.hp.com/document/bud03409
- Mac: support.hp.com/document/c01928898
As indicated in the above guide, just updating your printer's firmware will often help. You can find the latest firmware download for your printer at this link: support.hp.com/us-en/drivers/selfservice/model/11262035
If this falls short, please don't hesitate to reach out to us for support. We're always here to help, so you can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Still can't get it connected to WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sits six feet from the router, and I can't get it to connect to the router.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am very sorry that the printer is not connecting to WiFi for you.
There are some instructions online that can step you through getting your printer connected to a network. Hopefully, they will help: support.hp.com/document/c03755890
If these suggestions haven't helped, please don't hesitate to reach out to us: hp.com/contactHP
Mary
HP Care
hp.com/support
Handy printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the whole , I am very pleased with the Ho printer. The only concern I have is that the copies that are made come out fuzzy and there are streaks on the page.
I would recommend this to a friendCraft Room Pinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace another HP in my craft room that died a while back. I always buy HP laptops and printers as I have found them to be a quality products.
I would recommend this to a friendMighty Lil Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughters birthday..she loves it I also bought one for myself! For a small printer it sure can handle lots of printing!
I would recommend this to a friendThe Worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally decided to buy a wireless printer. I have never had such an issue in my life trying to set-up a printer. I have wasted a total of 4.5 hours over the course of two days trying to install this printer every way possible as instructed on the "Wireless Quick Start Guide" & watching videos. Nothing works! I'd like nothing more than take a sledgehammer to this printer. I'm a very disappointed & angry customer. I will be packing this piece of crap up, returning it & hooking my old printer back up to my other desktop computer. Also, remember the days when companies actually sent you a detailed instruction manual & software discs with your printer? Anything to save them money, right? It wasted my money by printing out "their" random information using the ink cartridge I purchased, sometimes the same page over & over. I guess that is their way of swaying the customer to use their "instant ink" service. And if the printer wasn't bad enough, initially, over two weeks went by with one delay after another & I still had not received the ink cartridge I had ordered the same day of the printer & was to receive within a few days. I finally called & had them cancel the ink cartridge purchase.
No, I would not recommend this to a friendInvest in a better printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is worthless, counter productive and a waste of money. Every time you turn it on it prints 3 sheets of information and that’s basically where all the ink goes.
No, I would not recommend this to a friendDon't waste your money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this useless printer. Does nothing right after many tries and trying to set up. I'm ready to just throw it in the trash!
No, I would not recommend this to a friendSize is good, functionality .... not so much
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the concept of this printer but it hasn’t been easy to use. The WiFi constantly disconnects (this doesn’t happen with my other devices) and I’m spending hours a week troubleshooting. Splurging for a better model may have been the way to go.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked up until now. Had just over a year and the paper feed is already worn out. Will not feed paper to print. The sad thing is I really don’t use it much so for it to wear out already, it wasn’t worth even the low price I paid.
No, I would not recommend this to a friendCost Efficient Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bit skeptical of purchasing this printer due to the fact that the reviews for it in comparison to other printers was average. This printer was purchased to be used on my sisters cricut. So far she enjoys using it.
I would recommend this to a friendGreat compact printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely happy with this printer. I like it's compact design and it's versatility. Works great for te printing I have to do at home.
I would recommend this to a friendCompact but inefficient printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hardly print at home and was the reason for selecting printer. It had issues connecting to my computer every time I wanted to print. There was more than a min delay, and it. Roke about a year. Good thing I had geek squad and replaced this with a brother black white printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Rahul.
I'm so sorry for the inconveniences this printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how upsetting this is. I’m sorry to hear you gave up your DeskJet 3755, but if you decide to give HP a chance in the future, here are some things that might help.
First, I'd recommend using this troubleshooting guide to help remedy frequent connection inconsistencies:
- Windows: support.hp.com/us-en/document/c04249080
- Mac: support.hp.com/us-en/document/c04249334
Next, the following link will help guide you through solutions for a wide range of wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net
If you ever have any questions or concerns about an HP product, please contact us directly for support. We'd be happy to help you further: hp.com/contactHP
Keith
HP Care
hp.com/support
Great small printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best little printer iv ever seen works on everything does everything! Plus has a shipping ink option and delivers to u so u never run out
I would recommend this to a friendHP
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this printer /scanner just does not do a good job, especially when it comes to multiple page printing or scanning. The feeding system is not the best
No, I would not recommend this to a friend