Customer Ratings & Reviews

Had to use HP help to add printer to computer. HP HELP messed up my computer and printer. And printer HP 3000 and then printer 4255, Full story...HP asked for money to update drivers. Asked for debit card and within minutes HP used my card for scam and purchases out of state. WILL NEVER TRUST HP OR ANY HP PRODUCT AGAIN......

This printer is a great little work horse. Prints great copies!

It was fast and easy to buy this printer. Also had help taking it to my car.

Great printer works wonderful compared to my old one

The printer is fast and has crisp quality on photo paper

works great, takes up little space 1111111111111111

The printer is more worth than it’s selling price. Also, the ink subscription from hp can really save you a lot of money in comparison to buying your own inks.

you get what you pay for item is annoying sorry I purchased it

That is the product I wanted and asked for. Check out was done quickly.

So far it is doing very well -I haven't had long..

Best Buy service is above par. Their products are so affordable, Good quality and very long lasting. Case in point I bought a Samsung tablet in 2019 and it’s still Top of the line and I cannot buy a new one cause this one refuses to die. The printer is so easy to set up and the help techs are always ready to help

Over six hours on the phone as the provided ink cartridge failed and then the printer would not complete set-up. We literally had ten phone calls to get the issues resolved. We were disconnected abruptly on three of the calls after long hold times and in the middle of troubleshooting. Printer seems OK but woe to anyone who has a setup problem.

Hard to use. Will return it. Had to set it up multiple times

Software to share printer is not the best or easiest to use. Had to use tech support for over an hour. Next day went to use the software as I was told and the icon for it disappeared . The printer itself seems adequate the software is awful.

This is the worst printer that I've owned in many years. It does back to front copying if you put the front back in the correct way at the right time. Right now there is a printer error because it stopped printing half way through the page and I have tried everything. Now I am uninstalling and hopefully reinstalling to get the printer reset. The 4 small pages of problems and solutions are worthless even though they come in 3 languages. HP created this disaster? Anyone want to buy a printer that has printed 23 pages? I'll make you a deal. And Best Buy sold this mess!

It works sometimes. I brought it into the store after I had it home and was told they couldn't help me, I had to have the Geeks come to my house. A $120 purchase ended u costing me time and over $200

This printer has wi-fi connection issues. It can't seem to maintain a connection.

I can’t even get it to connect to WiFi. The app doesn’t seem to work with this printer.

Great copier for printing and scanning multiple documents at a fast pace.

Awesome printer. Easy to set up. Best Buy salesperson was very friendly.