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Customer reviews

Rating 4.3 out of 5 stars with 697 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.2 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 697 reviews
  • Rated 1 out of 5 stars

    Mad and no one cares

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this HP Printer to operate correctly has been virtually impossible, asked for help from Best Buy, $120 or their not helping, wonderful service eh! Piece of Junk and nobody standing behind it, way to go HP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I’ve ever owned. It worked ok for about a month now I can’t even get it to stay on let alone connect to the wifi.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Printer!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxing the HP DeskJet 4255e All-in-One Printer was a pleasant experience. The packaging was minimal but secure, and the printer was easy to extract from the box. Right away, the compact and sleek design caught my eye. With its clean lines and modern aesthetic, this printer looks good enough to sit out in any home or office setting without being an eyesore. Setting up the DeskJet 4255e was refreshingly straightforward. The included setup guide was clear and easy to follow. Within minutes, the printer was connected to my Wi-Fi network and ready to go. The touchscreen display is intuitive and made navigating through the initial setup a breeze, even for those who aren't particularly tech-savvy. The HP Smart app is a highlight of the DeskJet 4255e. Available for both iOS and Android, the app makes mobile printing and scanning incredibly easy. The user interface is intuitive, with a variety of features like mobile faxing and printer status monitoring. I particularly appreciated the seamless integration with cloud storage services, allowing me to print documents directly from Google Drive and Dropbox. When it comes to printing speed, the DeskJet 4255e holds its own. It’s not the fastest printer on the market, but for its size and price, it performs admirably. Text documents print quickly and clearly, with sharp, legible fonts. Photo printing is equally impressive, with vibrant colors and fine details, making it suitable for printing everything from professional documents to family photos. The HP DeskJet 4255e is a cost-effective choice, especially when paired with HP's Instant Ink subscription service. This service can save users up to 50% on ink costs, with the added convenience of automatic cartridge replacements. This means you’ll never run out of ink unexpectedly, which is a huge plus for those with regular printing needs. The printer itself is also fairly efficient, making good use of each cartridge and keeping operating costs relatively low. Overall, the HP DeskJet 4255e All-in-One Printer is a fantastic option for anyone in need of a reliable, versatile printer. Its sleek design, easy setup, and strong performance make it a standout in its price range. The added benefits of the HP Smart app and cost-effective ink options further enhance its appeal. Whether you're printing important work documents or cherished family photos, the DeskJet 4255e delivers quality results with minimal hassle. For those looking for an all-in-one solution that combines style, functionality, and affordability, this printer is a top contender.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New printer problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted HP support four times and they couldn't resolve the problem with my new printer. I had to contact my computer guy to finally solve the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. Returned. Even an hour with Geek Squad couldn’t get it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roadie dropped this printer in the middle of street. They had their small child take out of car and dropped it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stops talking to computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs to be reset often, and I have had to reinstall it at least 3 times since first installing it. I would stay away from this machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult Set-up. Had to return because of Set-up Cartridge rejection/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt even finish one print. The printer will print half a page and then stop, say there is an error then say it is busy. I will just sit there frozen.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Budget-Friendly All-in-One for Everyday printing.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP DeskJet 4255e is a budget-friendly, all-in-one printer with a range of useful features, making it ideal for average PC users. Its affordable price, easy setup via the HP Smart app, and compact design are significant advantages. The printer supports wireless connectivity, allowing printing from various devices, and includes an HP Instant Ink subscription option to manage ink costs efficiently. The print quality for text documents is decent, and mobile printing is convenient. However, the printer has some drawbacks. The print speed is relatively slow, and the photo printing quality is average. It lacks automatic duplex printing and an Ethernet port. It can be noisy during operation. The paper handling capacity is limited, with a 60-sheet input tray and a 25-sheet output tray. The automatic document feeder (ADF) holds up to 35 sheets, which is useful but may struggle with thicker or irregular-sized documents. Overall, the HP DeskJet 4255e offers good value for money for light to moderate use, especially with the HP Instant Ink program, but it may not be suitable for heavy-duty printing needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet connection wasn't stable. It almost immediately ran out of ink. Paper jammed frequently.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too bed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste time and money to this printer. Can’t found device , small place for paper

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse printer ever. It ends up in the garbage can. after i destroy it against the wall, there is no way to fix that crap. Hp costumer services don't even exist.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality product! Very difficult to configure and after a month of use it started to malfunction!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with this printer. I have had HP printers for many years but this one is not one I recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a no for me.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was not a good buy. It works when it wants to work. Very disappointed and will have to buy another another printer

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Affordable, Easy to Use Basic Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printers have gotten easier and easier to use as the years have gone by, and the HP DeskJet 4255e is no different in that aspect. Setup was pretty simple using the HP app (I am on iOS). Plug the printer in, hold the wifi button so the printer becomes discoverable in the app, and then the rest is straightforward. I was able to configure the printer via the app, which is honestly not that user friendly and pretty slow and not optimized, but at this price point, not expecting perfection in speed of app management. I really love the quiet mode feature on this printer, without it on, I feel that it is too loud when printing images or text with images and starts to shake my drawers. But quiet mode, it eliminates most of the noise and almost all the rocking of the printer, and it still prints fairly quickly and in good quality for most applications (wouldn't do it for a picture on picture paper for example). One thing that I do not like is that the way it loads paper. You have to load the paper from the rear into an auto feeder and your paper sticks out about 6-7 inches and requires a little more depth since it sticks out in the back with the feeder out. I wish it was a tray method of loading paper to be more slim and easy to use. All in all, it is a solid printer that has had no issues connecting to a MacBook, iPhone, Windows laptop and computer and printing good quality printouts in a quick and easy manner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always has issues connecting tho WiFi. Today I can’t even connect it to my phone and print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not Buy. Cheapest printer quality I ever bought

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Affordable full featured color inkjet printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP DeskJet 4255e Wireless All-in-One Color Printer comes with 3 months of free Instant Ink Included with the HP+ subscription for instant ink. It’s a great concept if you print a lot of pages per month, a very convenient feature where the HP software will let them know when you’re running low on ink and will automatically ship you the cartridge that needs replacement. It’s a convenient way to get ink cartridges without lifting a finger. A family member has last year’s 4155e model which is very similar. Since he didn’t think he’d be printing that much, he opted out of the HP+ subscription and ended up buying cheaper non-HP cartridges which were not recognized by his printer. As it turns out it is in the HP documentation that you must use authentic HP cartridges for best performance and reliability. In terms of unboxing and setup, it’s very straight forward. Despite its affordable sub $100 price, this is not a basic printer by any means, as it is an all-in-one printer that includes a scanner and automatic document feeder (no FAX). Setup wise, I already had HP Smart software downloaded and installed from having other HP printers connected, but if you don't already have it, expect the download and install to take a while in Windows. You can also scan the QR code with your phone to download the iOS or Android App that you can use to setup, print and even scan from your phone. The print speed is reasonable in black up to 8.5ppm, and I timed it at about 5 ppm in color. If you want faster, you’ll have to spend much more and get a Laser printer. I would recommend tweaking the settings to a lower dpi/resolution/quality to speed up printing and conserve ink, unless you're printing pictures on photo paper at 1200x1200dpi. It has good connectivity options - I tested USB, WiFi, Apple AirPrint, though No Bluetooth and no memory card reader. Also compatible with most modern Operating systems and mobile devices. I use multiple Windows 10/11 PCs, Chrome books, Android tablets and phones and an iPad, all printed and scanned flawlessly. If you’re looking for a budget, solid All-in-one printer from the #1 printer company, this HP DeskJet 4255e is a great reliable choice, but the HP branded ink cartridges will cost more than the printer overall in the long run.

    I would recommend this to a friend