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Customer reviews

Rating 4.3 out of 5 stars with 163 reviews

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83%
would recommend
to a friend

Customers are saying

Customers regard this printer as an exceptionally user-friendly device, with many highlighting how simple the initial setup process is. Users are also highly satisfied with the impressive print quality and the reliable wireless connectivity. Additionally, the printer is frequently praised for its quiet operation and compact design, making it a convenient choice for those with limited space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 160 reviews
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good printer for the personal use. wi-fi connects and operates off of cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the hp is doing a good job for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the printer. It is doing everything in need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easily to use work perfectly highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi won't connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with new printer and old computer, things are working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No integrated fax capability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not open or use once I realized this printer is not truly All-in-One. It does not have faxing capabilities. Promptly returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very easy to setup and works great!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow, constant conectivity issues, very frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only works for small print jobs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine when printing out 1-3 pages at a time. I tried to print out a 20-page article for the first time and it wouldn’t print, started glitching, and all of the lights on the printer started blinking until I unplugged it. I know it’s a relatively cheap printer, but this is ridiculous.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was tricky you have to download the app for wireless printing to work on phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I could NEVER recommend this printer to anybody!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to take to the computer shop to even get it connected to the desk top with a cord, it would never connect Bluetooth. They spent 5 days before they got it to connect. They said it was the slowest printer they had ever saw. It literally takes 5 minutes to print one page. Still haven't got it to connect Bluetooth to my laptop. There is NOTHING I like about this printer and don't think I will keep it long at all. I don't think Best Buy or anybody should be allowed to have this HP-Deskjet 4355 on their shelves. You will truly regret it if you purchase this printer!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    typical hp product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions to set up were sparse. It is slow to print. It has paper feed issues regularly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didnt print 200 pages it printed 25 n was out of ink these were not front to back these were single pages. Then upon attempting to return under the timeframe i was denied

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Primter doesn't work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shows the same error saying ink not installed properly. I was planning to replace a 2700 with this. They use the exact same ink cartridge method. I just pulled out the old 2700 and sure enough they use the same ink jet system. This was my second 4355 and has the same problem.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Robert, thank you for sharing your feedback. We are sorry to hear that you are experiencing issues with your DeskJet 4355 saying the ink is not installed properly. Please visit our support page at https://support.hp.com/us-en/help/printer/ink-cartridge-issue for guidance on fixing the error. HP

  • Rated 1 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer sucks. First they had the wrong ink cartridge. And I could never get it to print

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning this printer. Loading the paper is impossible and takes many attempts before getting a few sheets in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work. Cartridge doesn’t read.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge doesn’t work. Trouble shooter and still don’t work. Don’t plan on printing anything right away out of the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP - Deskjet 4355 All In One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cheap plastic. Does not print double sided. AND Best Buy will not return item after 15 DAYS.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello, we are sorry to hear about your experience with the DeskJet 4355. The DeskJet 4355 does not support automatic duplex printing, so duplex documents require manual handling. If you have any further concerns, our HP support team would be happy to help and can be reached at (800) 474-6836, available 24/7. Thank you for sharing your feedback. Sincerely, Mark - The HP Team. HP

  • Rated 1 out of 5 stars

    does not work with Windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried for 2 days to set up with Windows 11. Would print one time then stop communicating with laptop. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought it was going to be

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again. It was hard to set up and the reception to the router was not good at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is JUNK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this it is junk, always an issue trying to print.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello David, we are sorry to hear about your experience with your HP printer. Our HP support team would be happy to assist you with the issues when trying to print. Please contact them at (800) 474-6836, available 24/7. Thank you for taking the time to provide feedback. Sincerely, Mark - The HP Team. HP