Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1065 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Desktop - AMD Ryzen 5-Series's performance, ease of use, and reasonable price. Many appreciate its quiet operation, compact size, and the included solid-state drive for fast storage. Some users noted limitations in the power supply and upgradability options. Overall, the positive feedback on performance and ease of use outweighs the concerns about limited upgrade potential.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,065 reviews
  • Rated 4 out of 5 stars

    It is alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it has HDMI. The build is OK. Not premium. Performance is alright.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a fan of some of Windows 10.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the USB ports and the CD drive. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be OK. No issues so far. Working fine. Happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a few weeks ago. Seems just fine...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    12345678

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay Getting used to Windows 10 is a pain. 12345678

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SS desktop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan is a bit noisy for solid state and not gamming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    God for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. It does what it needs to do for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little slower than I expected but works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good desktop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has survived my teenager so far. Design is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    im still learning the computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im still unsure of the computer trying to learn it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pour memory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told customer service rep what we needed. He said, "lots of memory, you won't fill this up ever". Computer was full before we even got 1/2 of our photos and data transferred from the old computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pleased in General

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm a little disappointed with the speed of the system. there seems to be considerable latency. i'll probably look at additional RAM in the future. The other issue is not being to use F2 to edit the contents of a cell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lots of problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me 2 weeks of working on this computer every day, updating drivers, BIOS, and Windows, and researching all of the error messages I was getting every time I got the blue screen. There was a random speaker pop that I also couldn't get rid of. I finally updated the graphics driver and that seems to have done the trick. I had to find that driver myself by researching on the Internet, because all of the "HP Assistant" troubleshooters said my system was just peachy. I've purchased a lot of computers over the years, but this one by FAR was the worst out of the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed and returned it for a replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with this computer starting with the setup. The settings were locked and wouldn't allow any changes. Eventually, I just rebooted and it corrected the problem. Then problems started with the mouse. The mouse would jump all over the screen and was extremely difficult to control. HP had me do an uninstall and reinstall which only worked for awhile - the problem gradually started again. As a side note, if you don't have Geek Squad, it doesn't matter if you just got the computer, Best Buy will not help with any issues encountered on set-up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, rather buy your own

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my cousin who doesn't really game. Just use for daily use and work which I think it's good but the price is a little high in my opinion.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Upgradability

    Rated 1 out of 5 stars

    Wouldn't buy it again if you paid me.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading this PC is not possible. There are better options out there for the price. Proprietary power connectors, motherboard, and M.2 SSD, none of which are even close to industry standard. You're better off on Newegg buying one that allows for future upgrades.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay work from home PC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not that powerful for gaming, and one of the cooling fans died after a couple days. However the fan did not cause any over heating. Works fine for work from home use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good speed and value. Hate OneDrive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rate this product a high 4 if OneDrive wasn't reloaded. I'm still working with the OneDrive "experts" to unlink this program. If you are a Cloud person would like this CPU.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My Computer Frustration

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find tis machine very difficult to operate. I knew my Windows Vista like the back of my hand. I spend too much time trying to get into areas I never had a problem before. I use the search at the bottom left of the screen very often, to steer me in right direction. I still can't get into Facebook due to login in difficulty. Very frustrating. I spend too much time on computer without accomplishing much. I hope after time ,I will become more familiar with this computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ryzen 5 Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave average because it seems to be hard to set up and it isn't fast like the reviews stated. It could also be of better quality; it's very lightweight.

    I would recommend this to a friend