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Customer reviews

Rating 4.6 out of 5 stars with 1065 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Desktop - AMD Ryzen 5-Series's performance, ease of use, and reasonable price. Many appreciate its quiet operation, compact size, and the included solid-state drive for fast storage. Some users noted limitations in the power supply and upgradability options. Overall, the positive feedback on performance and ease of use outweighs the concerns about limited upgrade potential.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,065 reviews
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB ports on the front of the unit need improvement very hard to insert flash drive other than that unit is typical of other types

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slow. Too bad I thought I have 30 days to return and it was only 14 or 15 days. It keeps loading and I have excellent internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got the desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to buy this desktop at least 3 times over the phone and got an email 5 minutes later canceling the order. I originally purchased 1 and you tried to deliver to a business at 8:30 and 9:30PM. Naturally no one was there and the guy tried an hour later. He then took it back to your warehouse. I was told by your phone rep that once it got returned to the warehouse I could not get it shipped again. I had to buy again and again and again. You also never credited me. I had to file a dispute with our credit card. This lousy service is why our company will never buy from you again. You wait for 45 minutes to talk to a person and it never gets resolved.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works fine, but the case is very cheaply made. Probably would not have purchased it if I had seen it beforehand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent system unless you want to add additional hard drives. There is no space or connections available to add a drive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my husband to play I-racing on. It worked good for about 20 months, then it just died. Very disappointed, excepted it to last longer, considering the price and it’s brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I returned my purchased

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this pc, but I wasn't happy with it. I returned it and got a Mac instead. I'm sure its a good pc but not for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 2 out of 5 stars

    crapped out power supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have 6 months and power supply crapped out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't have a graphic card. not enough storage. video card is trash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs Genuine Windows Product Key Installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was shipped to us in less than a day via an online order. It works well, but the computer that we received did not have a genuine Windows product key digitally installed, so we have to drive 90 miles to a store to return/exchange it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to wait on my monitor should have purchased it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet. Waited a long time to get a monitor.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BaH! Windows 10.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the computer unit but Windows tn is unfthomable and frustrating to try to use. everything is piecemeal and requires special app loading requirements. My previous computer used Windows Vista. Much more user friendly!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy Recommendation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't run some games I used to have, little hard drive space left after download of previous drive and hate the sideways disc drive. Otherwise, it is OK.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    REQUIRES FREQUENT (DAILY-MULTIPLE) REBOOTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this machine almost nine months. Without any doubt, this is the worst machine I have ever owned. On any given day, it will lock up and need to be rebooted or just reboot on it's own. Sometimes this will happen two or three times a day. It does not "remember" settings well. The screen saver for example will work fine for 3-4 days and then by golly it won't work at all until you re-set it. THIS MACHINE IS BAD NEWS.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a lot of value for price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed by this machine. Only get this if you want something simple and not concerned about performance.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible keep acting up for no reason the thing is new and I barely use it yet so much problems

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    desk top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wait time is way to long the day i got this item it was not busy but the lots of blue shirts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down and can't be used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 times it shut down even though it was not hot. Then it said that it miss loaded Windows. It is totally not be used. Don't even try to deal with HP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No functional graphics driver after windows update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! On my 3rd unit with the same problem. Graphic driver is useless and cannot be fixed according to HP. Find something else because this is a lemon model out of the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good computer. Within a year it started freezing up once a week or so requiring a hard reboot. Now it does it several times a day. It's trash and now I need to buy a new one just 18 months in to owning this one. Small hard drive too

    No, I would not recommend this to a friend