Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $272.99

Customer reviews

Rating 3.5 out of 5 stars with 20 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

65%
would recommend
to a friend

Customers are saying

Customers consistently note the EliteBook 14" Refurbished Laptop's fantastic purchase point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-5 of 5 reviews
  • Cons mentioned:
    Battery issue, Dark screen, No power

    Rated 1 out of 5 stars

    broke did not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not power up or load anything. lines across the computer screen did not hold a battery charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dark screen

    Rated 1 out of 5 stars

    DO NOT BUY! VERY DISAPPOINTED

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted it was refurbished, but it should not have looked so used and beat up with 2 huge dents as if some one had dropped it from 2nd floor! Screen light was so dark. I had to put my eyes right against the screen to see!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Failed hard drive

    Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this a 0, I would. It looks like its out of 1990. Also, they sent it to me with a failed hard drive and I had to go in store and return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deathly slow. Not worth it.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deathly slow. Takes forever to start and all software runs very sluggishly. Regret buying this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE BUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a terrible buy. It came dirty, with dents and was corrupted. I returned this item to the nearest store and exchanged it for a real computer that works because I was attempting to get a full refund from this terrible dirty computer.

    No, I would not recommend this to a friend