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Customer Ratings & Reviews

Your price for this item is $297.99

Customer reviews

Rating 4.1 out of 5 stars with 50 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the EliteDesk's performance and value, citing its speed and capabilities for gaming and everyday tasks. Many appreciate the ample memory and reasonable price point. However, some users experienced issues with excessive fan noise and the lack of built-in Wi-Fi capabilities. A few also reported problems with the hard drive's reliability and boot speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 50 reviews
  • Rated 5 out of 5 stars

    Refurbished HP Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying a refurbished computer, all was good and as advertised from the service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This preowned booted up like it was brand new! There were a few cosmetic dings but nothing I can’t look past for the price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product great price I love the performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a month. So far its everything they advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great starter computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for an entry level pc for simple Internet access? Look no further -great price and reliability!

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    Great replacement computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, plenty of memory and disk space. First time I have used cloud. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer came promptly. It was as described and is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works fine no issues so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine no issues so far good excellent for the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Cheap desktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for work So far so good Will review if issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never bought a refurbished desktop computer before. Works great and if you have any question their customer service is very helpful too. Only downfall is the mouse and keyboard are very cheap. But I was still able to use my other mouse and keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only exception is that is does have WI-FI. Have to hookup to router with ethernet cable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good specs for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know there was no wireless card which is real important today and no hdmi port for new printers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says Pre-Owned but I think I receive a refurbished one. But it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little desktop workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow but a workhorse, dependable so far. I would buy another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family computer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from ordering, pickup and setting up the product was outstanding. The computer we need will be purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    hard drive dies

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard drive died after six months - when it work it was a great machine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This computer is a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great and the technician with the Geek Squad helped me set it up was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have asked for a better deal! And the price was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was easy to shop and once it arrived was easy to setup

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 2 out of 5 stars

    Ethernet only

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No WiFi card. Had to return. Great chip for price

    No, I would not recommend this to a friend
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