Customer Ratings & Reviews
- Model:
- 9U360UA#ABA
- |
- SKU:
- 6572058
Customer reviews
Rating 4.6 out of 5 stars with 302 reviews
(302 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Envy 16" laptop's overall performance and speed, with many appreciating its design, battery life, and ample storage capacity. However, some customers have expressed concerns regarding its weight and heat dissipation. Other customers have mentioned issues with the screen quality, portability, and noise level.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product purchased for gaming no problems functions well!
I would recommend this to a friendRated 5 out of 5 stars
Best customer service ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people at Best Buy go above and beyond to help us make choices about what we purchase. They help us determine whether or not our current products are working or need replacing. I’ve never had better customer service anywhere with any other company.
I would recommend this to a friendRated 5 out of 5 stars
Thanks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks, you are so good, that is why I purchased 2 times laptop and maybe purchase one more. Best, Mohammadreza
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest ++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friend Rated 5 out of 5 stars
Great computer at the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this comupter alot so I give it 5 stars overall. There are a couple of things I wish were different. 32MB of RAM instead of 16 and the home button should be placed differently.
I would recommend this to a friendRated 4 out of 5 stars
Envy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still learning about this computer, but overall it is good.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Very quick and efficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works great! Hope I don’t regret the purchase later
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
HP Envy 16 Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek HP laptop. Setup by Best Buy was fast and efficient.
I would recommend this to a friend Rated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It performs all functions I require. I have had great overall experience's with HP over many years.
I would recommend this to a friendRated 5 out of 5 stars
Touch screen lap top
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system Ready to learn and use. Can easily be hooked up with external mouse and it another key board
I would recommend this to a friendRated 3 out of 5 stars
HP Envy NVIDIA getForce RTX 4060
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the first one I brought due to WiFI connection issue. Confirmed the failure with Techinical support. The replacement one works g8,
I would recommend this to a friend- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible, I drove 3 hours to Buffalo to pick up the laptop, it was an “excellent” open box, when it arrived back at the house the laptop was dirty and stained, without the original box and no accessories, when I turned it on I noticed that it was getting very hot, when I tried to register it HP informed me that the laptop no longer had its original warranty, I contacted Best Buy and they told me that in fact the laptop does not have a warranty but that they can SELL ME ONE, an “excellent” open box, without a box, without accessories, without warranty, dirty and failing
No, I would not recommend this to a friend Rated 5 out of 5 stars
My laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire purchasing process was easy and the gentleman who assisted me was amazing. He was so knowledgeable, friendly and courteous. Truly, this was the best example of customer service I’ve experienced living in South Florida for the past 30 years!
I would recommend this to a friendRated 5 out of 5 stars
HP Envy laptop purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great and so was the experience with buying it at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Plays games well
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife so she could enjoy higher end gaming and she has loved it
I would recommend this to a friendRated 5 out of 5 stars
Nice Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer. I had a 17" Envy for 10 years and it finally stopped working so I bought this one. This has a lot of memory and was recommended by my granddaughter who knows a lot about computers. I would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a wonderful laptop. Great for work . Easy to setup and start using.
I would recommend this to a friendRated 5 out of 5 stars
New Adventure!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got quick response to transfer previous computer information. I appreciated the help to begin a new adventure with my HP. I have not spent much time on it yet, But will enjoy soon.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Pricing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our second HP Envy laptop purchase from Best Buy. Quality item and Best Buy provides great pricing.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and service. We had two laptops, a Mac and a Windows machine and have been able to merge both into a single HP.
I would recommend this to a friend

















