Customer Ratings & Reviews

The thing stopped working in under 5 months right around finals time. I loved the laptop because it could do so much but i guess that was the catch. When it stopped working there must’ve been a hardware issue because it could almost turn on but would only get really hot and start the fans. It unfortunately had to get “Junked” but at least i got the 1 year warranty and didn’t completely loose $1800. But for that price i could’ve just got a tower and a slightly worse laptop. So i am very upset that my precious computer died on me because i took very good care of it. If the computer did live long enough it would’ve been amazing. But that life was cut short :(.

Great laptop. Graphics card is great. It does not get bogged down.

A Good Purchase big screen well lit screen Exceptionally powerful graphics

So far this has been a great computer. Fast, big screen, touch, gets the job done!

Overall speed is great and the display is super clear. Love the touch screen

Powerful laptop with good looks. Downside is the weight of it compared with laptops like zephyrus m16, it's heavier and also if you plug in a type-c charger, it will display message where it displays 100 watt adaptor for charging while working and also it will charge but we need to close the lid and keep it aside.

Amazing laptop super fast and handles everything i throw at it.

We always get excellent service and products from Best Buy. However, this time, the laptop I purchased for my niece needs to be fixed. I am sure when I get it to the service squad, they will take very good care of the Laptop. Keep up the good work. Hamada, Prof. of Chemistry

I've owned several HP laptops in the past and this is comparable to my HP Spectre in performance and functionality. My loyalty to HP products continues in years now. Thank you for your strong R&D and staying on top of technology's advancement!

Nice machine, good graphics. It has a large format and touch screen.

This laptop was solid maybe little heavy. As a old engineer the insides where layout to perfection compared to other laptops. I use a laptop on my lap did not get hot. I expect it will last me for years

I UPGRADED MY LAPTOP WHEN MY OLD ONE DIED IN EARLY SEPTEMBER. THIS ONE IS LIGHTNING FAST AND I REALIZE I SHOULD HAVE UPGRADED SOONER. THIS DISPLAY IS MUCH MORE CRISP. MY SON SHOWED ME HOW TO CAST THE SCREEN IMAGE ON MY TV FOR AN ASTOUNDING VIEW. WOULD DEFINITELY RECOMMEND. BTW THE ASSOCIATE AT BEST BUY WAS EXTREMELY HELPFUL.

It's a bit heavier than I had hoped but its thin and powerful.

This machine is sensational, the best equipment I have ever had for video editing, even with its 16Gb of RAM it works perfectly. In the future I will consider increasing the RAM. HP support is one of the best. Don't hesitate to buy this equipment, you won't regret it.

Nice performance, a bit heavy but manageable. Great finish

Used it to do all my school work. Very efficient I can do many very different things other than school as well

Nice laptop large screen runs quiet. Lots if storage.

I bought this laptop at $850ish open box like new. Best deal I ever got. Ram and storage is upgradeable. I plan on upgrading to 64gb ram and 4-8tb ssd storage. It has 2 m.2 slots and 2 ram slots. It has 3k screen and 120hz refresh rates all of it great for gaming

This laptop not only does what i want/need but it does it even more at a higher quality than i Technically need at all but why not plus the feel and the way that it works compared to others i have had that was claimed to be the best but failed in so many ways this one has not failed at all and has proven to be better then what is said

I think it’s absolutely great, It can run anything. The 2k screen is absolutely fantastic paired with the 120hz refresh rate and the 4060 and i9 can handle any task you give them. The battery life is good for what it offers.