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Customer Ratings & Reviews

Your price for this item is $352.99
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The comparable value price is $1,749.99

Customer reviews

Rating 4.5 out of 5 stars with 630 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Envy 16" laptop's performance, touch screen, and graphics capabilities, frequently citing its smooth operation and high-quality display. Many also appreciate the ample RAM and storage, along with its build quality and competitive price. However, some users note that the battery life could be improved, and that the laptop can be heavy and generate noticeable fan noise during intensive use. The device's tendency to heat up is also a recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 630 reviews
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Laptop Came w a Ton of Problems be Aware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely excited to get a new laptop for work and school. I needed something to run my renderings and this laptop can completely do this. It is more then capable of running CAD, Revit, Twin motion but my problem was with the specs inside of the computer. For some reason tabs will never load, whatever they had on this laptop pre install will stop any downloads you try downloading from the web. It constantly just doesn’t download or doesn’t install. I have to refresh the page every time I load a new tab. It is really frustrating and It’s not my internet because I try at different locations. I think it’s something wrong with my laptop. When I try downloading games it simples gives me an error and I have to try clicking 20 times to install the program I want to install. Unfortunately I have to deal with these problems because I doubt I can get a refund now. Another thing when the downloads even when you get a simple PDF from an email and you try downloading it you will have to try downloading it Atleast 15 times until it goes through. It will just say restart on the download Menu

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing and perfect for what i needed it for which is college online courses. I love how thin it is and easy to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast CPU, and expandable, perfect for my secondary and mobile DAW. Even better after removing all of the Win 11 bloat.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Thing is a leaf-blower.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with this laptop is that with the i9 inside, the fan basically always blows. Completely inappropriate for business meetings. One has to really wonder the point of an i9 in a laptop. If you need raw grunt for video editing etc, get a desktop, Really the sweet spot for a laptop is an i5 with a 4060. Also, my unit had terrible light bleed which is rare these days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the features I needed for a personall content device also capable of playing some games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop have really good specs, keyboard is a bit weird to type with and the track pad isn’t the greatest but I’m planning to get a new mouse and keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop is good for my business and for video editing and gaming. It's my all in one laptop . Highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop with mediocre speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop. I am a bit disappointed about the speaker sound of this fairly pricey computer. The speakers of my old HP Pavilion were much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive jump in technology !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my uncle, he went from a 2019 laptop to this major jump!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and awesome PC for personal and gaming. Looking forward to buy another one for home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shipping false promise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping was delayed. I could have just driven 35 minutes to the store that had it, but i was told i will get it next day. 3 days later i finally got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Laptop under $2000 that i can efficiently edit video on? I didn't believe it until I tried it. Works great, very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Reasonable price for the quality. And still had the option to pay in 12 months! I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    faulty motherboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop in the beginning of January and 3 weeks later it was no longer able to recognize that it was being charged. Geeksquad said it was likely a faulty motherboard. Thankfully I was still within the return window so I was able to exchange it for a new one. Its been about 2 months now and so far so good. Besides this issue I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A happy camper, and never again "green with Envy" with my new HP! Excellent recommendation from the team at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No number panel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't notice there was not a side number panel. Would not have purchased since i use a lot of numbers. Other than than I like the laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one very light durable the guy who sold it to us was knowledge of the lap top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, fast and has a great display. The only thing I wished it had was more thumb drive ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is phenomenal. Just what I needed. Shipping company was a little ridiculous though but all in all got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really complete, runs amazing, great sound, good resolution, good materials. I am happy with my purchase.

    I would recommend this to a friend