Customer Ratings & Reviews

Great for school and working from home during summer

This is a perfect laptop for a 79-year-old grandma. We first purchased a smaller HP Envy and found no number keyboard, smaller keyboard, smaller screen, etc. Traded it for this wonderful larger HP Envy!! Keyboard is great!! Touch screen great!! Lightning fast!! Number keys just like my previous Envy. All is good!!

Outstanding Xmas gift. Replaced ancient Dell laptop and is a truly amazing PC.

Good features at a reasonable price. Needed a 17” screen and this model fit my needs.

The large 17 inch monitor is the best feature of this laptop. It makes doing detailed work much more productive. I am glad I replaced my old 15 inch laptop.

Easy to set up! I'm not a gamer so don't know how it would be for that, but working great for everything I have asked, streaming, work, etc.

Faster, much better graphics. Much lighter as well as thinner

It is modern, with a simplified design especially the start menu position. I can easily multitask with all the integrated apps. WORTH IT FOR ITS PRICE.

really good experience buy it at the store, even was on Thanksgiving busy.

The best computer. Easy to setup and you are ready to go.

I love this laptop. It handles all of my needs home, work, and moderate gaming with ease. My only complaint is the weight. It is quite heavy compared to my prior laptop of a different brand but that's not a big deal.

It was a gift for my wife and she loves it. This is the 2nd exact cpu

After purchasing a new HP laptop, it took two tries to transfer and copy data from the hard drive of my old computer to this new one. Yesterday, my land-line telephone rang, but I didn't get to it in time to answer. I "star-69ed" to find out who had called and discovered it was The Geek Squad. I called back within a minute of having not been able to answer and finding out it was The Geek Squad to spending nearly 15 minutes on the phone with a virtual operator, then someone in a call center trying to verify information that I was indeed a customer. I provided all sorts of information, including my name, phone number, work order number, passcode, etc. and still couldn't get through to The Geek Squad office in my town. Therefore, I hung up and tried again a few minutes later. After a different person answered, she did take long to verify and transfer my call to the Greeley desk where someone actually responded to tell me my laptop was ready to be picked up for a second time. After driving back to the store again, I wanted to verify the data transfer was complete and accurate. Because my old computer had a hard drive that was beginning to fail, Jack told me my data had been transferred. He tried to show me but the process was taking a long time, and before the procedure had finished he compared on-screen the data in my new laptop to the data on my hard drive -- even though he couldn't access the old hard drive. So I took my new unit home and activated it, and slowly I'm learning how to use this new laptop. Through trial and error, I figured out how to activate my mouse and keyboard, finding out I must keep a USB port continually occupied by a connector for both a cordless mouse and cordless keyboard. I've also had trouble trying to access old Microsoft Word data and create new files, even though part of the price was an Office package that was supposed to make my efforts go smoothly. They have been anything but that. I'm hoping my experiences going forward are more rewarding because I'm questioning spending more than $1,300 on a device that so far has aggravated and frustrated me. My wife and I made a big decision to go with Best Buy and The Geek Squad based on recommendations from people we know. In the next week, I'm hoping to have a better grasp of the situation, or I'll find out spending this much money and effort was indeed a waste.

It is a very good computer for school. and for school protectors.

Great working laptop. No issues. Holds battery life well. Everything I was looking for.

great computer easy to use like how it is laid out and how it works

Little slower than I expected but overall I am very pleased with its display and performance

I love this laptop! The 1tb space & touch screen is very helpful with what i do. I would absolutely refer this to anyone that wants a hp laptop.

The HP-Envy 17.3" Touch-Screen Laptop is spectacular. I must say only after the Best Buy Geek Squad was able to get it up and operational because of the pathetic Microsoft 11. That I DO NOT LIKE. Thanks to the Geek Squad I can use the laptop as intended. I give this a strong recommendation along with Best Buy. If you chose this it will be your Best Buy!

Great screen and display! The mouse pad is responsive and comfortable. For a school computer it has helped with multi tasking and meetings.