Customer Ratings & Reviews

It was working good but had issues after 4 months.

Great computer, BUT TERRIBLE SERVICE ON DELIVERY. Will never buy anything that will be delivered by FED EX!!! Will find another store that uses a real company, not a fly by night one.

This laptop has frozen up on me and shut down twice in the first week that I have had it. I bought this as a second backup laptop and now I am past the time for return by 8 days. Don't purchase!

I would not recommend this laptop, it is not easy to work with.

Not able to use the microphone had it repaired four times

Junk. Two months…. Had to replace display cables and now won’t power on. Oversized paperweight.

Heavy as fk and cant return because lakewood store sucks

The computer is everything!!! Just be sure that the Geek Squad is being honest about whether you need a new one!

I love this computer. I just got it but is so fast and easy to use. Large screen makes it easy to see. SO glad I took the leap and bought a new one.

Months of research & comparing laptops, & savings money for a laptop, not just any would do, wanted one with the juice to handle work, college and whatever else & so impressed with my choice. It’s so user friendly, speedy, lots of space, built solid & I shed a tear opening the box for the first time. Love it! Took the financing so no interest for 12-mths made it easier. Such great customer service at this store, really impressed by their knowledge & interest in meeting my tech needs.

This laptop is the best of both worlds. You can use this as a laptop or fold it into a tablet to watch your favorites! Doesn't overheat and isn't bulky. I definitely recommend this to someone in college who needs a laptop but can have more than one use for it.

Needed to replace my other laptop cuz I spilled coffee on it (insert cry face) and I had all my homework saved on it! Best Buy helped me out and showed me the Envy and BOY do I LOVE it! The size is perfect, great storage, fast, and a beast of a computer! Thanks HP!

works just like i expected it to. I was using a windows 7 pc before i graduated to a windows laptop. Takes some getting used to. copilot is helping a lot. now i need a 3,2 hub. I was using a 1.0 hub with the pc. I bought a 2.0 hub for this laptop. I understand that a 3.2 hub is more than 10 times faster. So help me win that $400 gift card so I can buy that 3.2 hub. Thanks

I am enjoying this laptop with it's amazing performance, enjoying bigger HD screen for graphics and movies.

good size screen, clear vibrant graphics, easy to navigate around

Good fast computer, excellent screen display and easy set up. Definitely recommend!!

It is a good computer and I love how big the screen is. I will be returning this tomorrow after only having it for 24 hours because it has already glitched on me and the screen went black for a few seconds. Not sure if this was just a bad egg, but not really happy that have to return it. Overall, I would have given it 5 stars.

Featuring a 17.3" (1 foot, 5.3 inch) touch screen, 1 Terabyte Solid State Drive, and a Glacier Silver base!!!!!!!!!!!!!!

Easy to set up. Love the touch screen on this model. Nice to be up to date on the latest technology for a reasonable price.

Easy to set up (especially for an old lady) great performance. Everything we needed plus some.