Customer Ratings & Reviews

I love this computer. I just got it but is so fast and easy to use. Large screen makes it easy to see. SO glad I took the leap and bought a new one.

Months of research & comparing laptops, & savings money for a laptop, not just any would do, wanted one with the juice to handle work, college and whatever else & so impressed with my choice. It’s so user friendly, speedy, lots of space, built solid & I shed a tear opening the box for the first time. Love it! Took the financing so no interest for 12-mths made it easier. Such great customer service at this store, really impressed by their knowledge & interest in meeting my tech needs.

Needed to replace my other laptop cuz I spilled coffee on it (insert cry face) and I had all my homework saved on it! Best Buy helped me out and showed me the Envy and BOY do I LOVE it! The size is perfect, great storage, fast, and a beast of a computer! Thanks HP!

works just like i expected it to. I was using a windows 7 pc before i graduated to a windows laptop. Takes some getting used to. copilot is helping a lot. now i need a 3,2 hub. I was using a 1.0 hub with the pc. I bought a 2.0 hub for this laptop. I understand that a 3.2 hub is more than 10 times faster. So help me win that $400 gift card so I can buy that 3.2 hub. Thanks

I am enjoying this laptop with it's amazing performance, enjoying bigger HD screen for graphics and movies.

good size screen, clear vibrant graphics, easy to navigate around

Good fast computer, excellent screen display and easy set up. Definitely recommend!!

It is a good computer and I love how big the screen is. I will be returning this tomorrow after only having it for 24 hours because it has already glitched on me and the screen went black for a few seconds. Not sure if this was just a bad egg, but not really happy that have to return it. Overall, I would have given it 5 stars.

Featuring a 17.3" (1 foot, 5.3 inch) touch screen, 1 Terabyte Solid State Drive, and a Glacier Silver base!!!!!!!!!!!!!!

Easy to set up. Love the touch screen on this model. Nice to be up to date on the latest technology for a reasonable price.

Easy to set up (especially for an old lady) great performance. Everything we needed plus some.

I love my Envy HP! It's so very quick and easy!!!!

Everything was great, windows 11 is was a pain, however I got over it.

love my new computer once I figured out how to use it!

Very satisfied with my new HP Envy 17.3" Full HD Touch-Screen laptop! Just what I wanted! Thank you Best Buy for the good service!

It’s a Good laptop. No issues. Does the job. Thank you.

I’ve had nothing but trouble with HP laptops, and honestly, I wouldn’t recommend them to anyone. My experience has been a nightmare. After just about a year of use, my laptop completely broke down—started with random screen flickering, then the keyboard stopped responding, and eventually, it wouldn’t even turn on. It felt like it was built to fail. What’s worse is how quickly the battery life deteriorated. I remember when I first got it, I could use it for hours, but within a year, I could barely get through a couple of hours of work before it started dying on me. It’s incredibly frustrating when you’re paying for something that’s supposed to last and it doesn’t even come close. And don’t even get me started on HP’s customer service. Trying to get help or a replacement was a headache. It felt like they were avoiding responsibility, and I was left stuck with a broken laptop. They don’t seem to care much about their products once they’ve sold them to you. Honestly, if you’re looking for a reliable laptop, HP is not the way to go. The poor build quality and frustrating customer support made my experience so much worse than it needed to be. I’d never buy another one.

Bought this brand new and within 30 days it quit charging. Took it in and they exchanged it for a new one… 2-3 months later I had to drop it off for repairs for the SAME ISSUE. 2 brand new laptops that quit charging within 90 days of ownership. Sits on a desk and never moves….Swapped from a macbook and i regret my decision.

this is by far the absolute worst laptop there is on the market. i have dealt with problem after problem, from the laptop constantly falling asleep, and the camera just randomly disconnecting it so irritating, i wish i could trade it in for something else.