Customer Ratings & Reviews

This machine replaced my other 5-yr old HP. It's, by far, the best machine, over many years, that I have owned. And, the GEEK Squad has been eminently helpful on setup, etc. Thanks, Geeks

Great price for an excellent laptop. Enjoying the use of it immediately no issues in following instructions in setting up the laptop to my needs. Interesting that the power connects after far USB port. Not a problem for me as I use the far USB port for wireless mouse. Other USB ports are available for flash drives or other devices.

I was already sold on HP Products but this computer confirms what i already know!!!!!

LOVE THIS LAPTOP! Can't get enough. Has everything you need, and style is thin. Bought a sleek carry case too for travel. This is really a great machine for personal and business use.

I bought this laptop computer to replace an older desktop and laptop. So far, I am happy with this purchase and am getting use to Windows 11

Topnotch for school use or even light gaming, obv not for heavy games like fortnite or warzone but definitely for some minecraft.

This machine runs fast and has a very sharp screen. I've only had it a few days and am really loving the way it works!

I love my new go laptop! It’s fast and helps me get work done. And I play my games which look great on the big screen!

I really am enjoying this computer that I gifted myself. I am not real comfortable using it but it is a learning process when you change and update your technology!

The back Lighting on the keyboard is no good you can't see the keyboard with lights on useless. Other functions work great speed is good just like my Dell better

Perfect laptop for my needs - excellent screen size and picture quality, fast processor and great operational memory.

Very nice computer. Great price. Super fast. Would recommend product and service received from Best Buy salesperson.

I love this computer. Everything I do on it is faster and smoother. I am so glad I went with this model.

While there is a lot to like about this computer, the keys are hard to read depending on whether the computer is on a desk or a table. The function keys are small and I have to stand up-to see the On button. I do like the speed as the computer I had to replace had become slower and I had adjusted to it. I had not realized that the disc player was not inside the computer but a separate appliance that plugs in. The sound is terrible and I do not want to buy a set of speakers to correct the problem. I regret I didn't notice the CD/DVD player was not included before I paid so much money for a new computer.

It performs as Best Buy computer staff stated. Great battery life, amazing screen resolution and light weight!

Great laptop. Runs fast. It suuts for what I need it for and thats for college. The large screen is a big plus

Great laptop computer - excellent value for the price paid!! Very happy with the purchase and highly recommend this product for your computer needs

Nice laptop! I love the big screen and the keyboard is a lot easier to see than my previous laptop.

Love this laptop! Sleek and fast. Set up was a breeze. Battery life seems really good so far. Love it!

I procrastinated to buy a new laptop thinking it would be a hassle. Happily the purchase was easy and the Geek Squad made transfer from my old laptop painless.