Customer Ratings & Reviews
- Model:
- 17-cr0013dx
- |
- SKU:
- 6502186
Customer reviews
Rating 4.7 out of 5 stars with 941 reviews
(941 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Envy 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its touchscreen functionality and find it lightweight for its size, with some also praising the battery life and value for the price. However, some customers wish for more RAM. A few users noted that the laptop can get warm during use.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love the laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop, and a great customer experience. Love the interest free financing too!
I would recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
Everything I needed....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy for the price. Was looking for a 17" screen and this gave me the 17" screen plus the speed and memory that I wanted. Bright, clear screen. Still getting used to the keys being set flat instead of raised, but that's part of the learning curve. Happy with the purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Ease of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love best buy...never had a problem with service, merchandise quality, exchanges...
I would recommend this to a friendRated 5 out of 5 stars
Fantastic experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always have a great experience with best buy. Don't go anywhere else
I would recommend this to a friendRated 5 out of 5 stars
HP Envy Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use when you are not computer laterite.this makes my fourth HP
I would recommend this to a friendRated 5 out of 5 stars
HP 17.3" Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great replacement for my 10 year old laptop. very good value for open box price.
I would recommend this to a friendRated 5 out of 5 stars
Speed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice!! Glad I bought this computer. Works great. Fast speed. Wqqqqqqqqqqqqq
I would recommend this to a friendRated 5 out of 5 stars
Hp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thank you very good purchase good good good good good
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, I love it. It's been everything I wanted and them some.
I would recommend this to a friendRated 5 out of 5 stars
A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, good quality. Thankful for purchase at an excellent price
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Computer pro not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this laptop- it’s quick and the tech set it up so I have all my same sites at my finger. Only thing had trouble with is connecting it with my printer but finally got it worked iut with halo from neighbor kid
I would recommend this to a friend Rated 5 out of 5 stars
Laptop that’s user friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is quick and easy to use. We are loving it. Excellent value too
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to use...........................................
I would recommend this to a friendRated 2 out of 5 stars
Great computer, just a bad store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is a good machine. I bought an open box item and was misinformed by the store at Tuttle Crossing, and then lied to. To fix this mistake, I traveled to Findlay to exchange it for another open box item of the same model. I was assured by a manager in the Findlay location, that this was working and nothing wrong with it. Well, I get there and drive home 2 1/2 hours and find out the touch screen and the sound do not work. So, I take it to my local store and between them and Findlay each are complaining about who should take care of it. I just want the unit to work, so now I have to buy another laptop and send this one off under warranty. Talk about inconvenience the client. Had one amazing person from the call center, and she was to call back last week and now hasn't. The rest at the call center lied, challenged, hung up on me but never could help. Saw another open box item and called to buy it, but no one could tell me where it was. So like a "Bait and Switch".
I would recommend this to a friendRated 5 out of 5 stars
HP-Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new computer is great. It was a good purchase with a number of new features.
I would recommend this to a friendRated 5 out of 5 stars
Luv my new laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the pleasant and simple buying experience!! Hassle free!!!
I would recommend this to a friendRated 5 out of 5 stars
Beautiful laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop. It's easy to set up. It's not too heavy or flimsy.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, started working from home and it's amazing.
I would recommend this to a friend- Pros mentioned:Screen size
Rated 2 out of 5 stars
Crap computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first one, the keyboard stopped working. After getting it fixed, and returned, the keyboard stopped working again. I wanted this size screen and bought the same computer again. And guess what... The keyboard stopped working. Again. It's a defect. Such a waste.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Anthony Lovato
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has met my expectations based on the advertised capabilities.
I would recommend this to a friend