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Customer Ratings & Reviews

Your price for this item is $259.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 941 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Envy 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its touchscreen functionality and find it lightweight for its size, with some also praising the battery life and value for the price. However, some customers wish for more RAM. A few users noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 941 reviews
  • Rated 3 out of 5 stars

    Good Computer Sound System is Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst sound system in a laptop I have ever owned and I have owned laptops since 2005

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great laptop -great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit, great screen, easy activation/ installation

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer. The size is perfect and its fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Rich HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop beautiful screen fast works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Very satisfied, Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Temp sales individual Rocked!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop computer rocks and the staff who assisted was amazing. He is a floater and only covering the area. I’m 65 and not technically inclined. He didn’t talk down like most of your sales people have, nor sell me something over priced!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Beacon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is perfect for my needs. Easy to set up with programs I needed and Windows 11 works just great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Get BIG Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIG Picture in sleek laptop. Ideal for small business needs (communications, graphics, et al).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXACTLY WHAT I NEEDED!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with my new laptop. It is a little more sensitive than my previous computer, but I have adjusted and am very happy with it. I haven't had it for long, so I am still adjusting and learning much of its capabilities. All in all, the decision to buy this laptop has been a good one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Laptop for Everyday Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very fast and no hanging of the OS. Probably the best laptop i have had so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus Far I am really happy with my purchase. I wish I felt the same about the printer I purchased from HP some years back brand new I know I held on to it long before opening it but they won't help the starter ink is bad and they said it's obsolete purchase a new printer. That's crazy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Envy Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Characters on keyboard are difficult to see both in the day and when backlit in the dark. Model was heavier than expected as well. Uncomfortable to keep on "lap". No issues with performance other than it being a little slower than expected. Given the price, I'm disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    EnvyMe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it...so far. Good price good quality Looking forward to many years of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old laptop with another HP laptop. I am pleased with this laptop so far. I had a few problems with it at first but I took it in to the geek squad and they were able to get the bugs out. I am still getting used to the operating system but I am happy with the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast computer. Haven't had time to learn windows 11 yet. But do like it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for my needs. Wanted a bigger screen so I opted for the Envy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop special

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good and works well. Good help section and Windows 11 works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great updated technology!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. System has been greatly improved and has much faster processing speed which saves me a lot of time. the Geek Squad guys were very helpful in transferring my data from my old laptop and explaining new features of my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy & Geek Squad to the resue.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop monitor crashed while I was on a working vacation, so I turned to a local Best Buy for a new laptop and Geek Squad's service in transferring the data from my old laptop to my new one. I was back up and running within a few days.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    CINDY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY LIKE THE SIZE OF THE SCREEN JUST WISH IT HAD A CD ROM DRIVE

    I would recommend this to a friend