Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Angle. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Left. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Alt View 1. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Alt View 4. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Alt View 7. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Alt View 10. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Alt View 11. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Alt View 12. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Alt View 13. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Alt View 14. HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver.
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Windows 11 Home video 0 minutes 18 seconds
  • Windows Setup Tips video 1 minutes 08 seconds

HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver

Model:
17-cr0013dx
SKU:
6502186
Highly rated by customers for:
Your price for this item is $259.99
Clearance
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 941 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Envy 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its touchscreen functionality and find it lightweight for its size, with some also praising the battery life and value for the price. However, some customers wish for more RAM. A few users noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 941 reviews

  • Sleek

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hewlett-Packard has a fast processor, is so attractive and a fair price!!!

    I would recommend this to a friend

  • I can see!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop! I can see the screen very well and it has a great keyboard.

    I would recommend this to a friend

  • HP Envy refurbished

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product delivered in a timely manner and was, as promised, in great condition.

    I would recommend this to a friend

  • Nice computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, works well. Now if my better half turns it on to update, even better

    I would recommend this to a friend

  • New HP laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop, but if I had known it did not contain a DVD drive, I would not have bought it! The salesman at Best Buy should have told me.

    No, I would not recommend this to a friend

  • SpecialReview

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase. It is user friendly and very easy to navigate.

    I would recommend this to a friend

  • New Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop. Still getting used to the new Windows 11.

    I would recommend this to a friend

  • Love It!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the mouse pad is very temperamental. You cannot leave your fingers on the mouse pad for an extended period.

    I would recommend this to a friend

  • Excellent quality!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, performance, and display. I highly recommend this device.

    I would recommend this to a friend

  • Takes time to get used to!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use Windows 11 in word and the tool bar is too limited, the same for Excel. Hard to reinstall aps from my last laptop.

    I would recommend this to a friend

  • Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third computer that I have purchased. Excellent laptop

    I would recommend this to a friend

  • Perfect work laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size and what it offers, this is the perfect work laptop.

    I would recommend this to a friend

  • HP - Envy 17.3" Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PC so far. Very fast and the screen picture is awesome as well.

    I would recommend this to a friend

  • No title. - Mr. ??

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery, and great greek squad assistance in setting up.

    I would recommend this to a friend

  • HP ENVY is Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my HP ENVY laptop. Very fast and user friendly.

    I would recommend this to a friend

  • Great computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. I highly recommend it to everyone.

    I would recommend this to a friend

  • HP Envy Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase and the performance of the new computer.

    I would recommend this to a friend

  • New Main Machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My machine got fried last week in the storm. This machine replaces it.

    I would recommend this to a friend

  • Envy Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is working fine, just what I needed. Thank you.

    I would recommend this to a friend

  • Great tool great technology my

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tool for any task with the most advance technology!!

    I would recommend this to a friend
Page 42, Showing 821-840 of 941 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.