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Customer Ratings & Reviews

Your price for this item is $259.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 941 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Envy 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its touchscreen functionality and find it lightweight for its size, with some also praising the battery life and value for the price. However, some customers wish for more RAM. A few users noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 941 reviews
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my laptop. I’m glad I decided to invest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, nice and high quality PC for everyday use, recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This computer is as advertised and I really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Long Search Finally Ended Well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fine computer and does exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second HP laptop I purchased. I have had no issues with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is lightening fast! It is exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good deal and exactly what I wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice laptop and love windows 11 it is as easy as windows 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New HP - ENVY 17.3" Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with product, but still needed a lot of help after installation. After data transfer some data locations were scrambled.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better customer care needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I just read that Best Buy was going to cut the number of store associates. My only problem with Best Buy is that they do not have enough people to wait on customers in the store. My last purchase took way longer than it should have and the set up was not as agreed upon. I had to do some set up on my own when I got home. Come on Best Buy you could easily get better than an average rating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Completely Shut Off

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer, works very fast. Two problems: 1. at one point, it just complete shut down out of nowhere 2. The keys are impossible to read when the background light turns on. Also, expect the heavy weight. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Director

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from the salesperson, they answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer to play games and a lot of apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop! I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the money. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, Built well and has a backlight on the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Set up was easy. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse Beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with the look and functionality of this laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very clear, responsive. Its a must have item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I have ever owned! Super happy with my purchase!

    I would recommend this to a friend