Customer Ratings & Reviews
- Model:
- 17-cr0013dx
- |
- SKU:
- 6502186
Customer reviews
Rating 4.7 out of 5 stars with 941 reviews
(941 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Envy 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its touchscreen functionality and find it lightweight for its size, with some also praising the battery life and value for the price. However, some customers wish for more RAM. A few users noted that the laptop can get warm during use.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
new hp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this new laptop has everything needed and promised
I would recommend this to a friendRated 1 out of 5 stars
I guess the customer isnt always right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to buy a photoshop from last year it was on the shelf but rude manager wouldnt sell it to me . Also mad that we dont get point anymore unless we go in debt an get your credit card no thank u !
I would recommend this to a friendRated 1 out of 5 stars
Not enough space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It forces you to save on one drive instead of on the hard drive. Not enough disk space.
No, I would not recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my computer mostly at night. I just couldn't see the keyboard.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful computer. It’s a useless brick exactly one year after purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to take this computer 3 times to geek squad to get fixed. Don't buy this computer. Its not worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
poor device
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really friendly that I returned it. Never waste your time on it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not sure what is happening
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a month, there’s no sound coming from laptop. Geek Squad has it now.
No, I would not recommend this to a friendRated 3 out of 5 stars
Sensitive Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse pad and click buttons are overly sensitive, making it difficult to get the cursor to do what you want it to do.
No, I would not recommend this to a friendRated 3 out of 5 stars
Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lags a little at times. It should not slow down for that kind of cpu and memory
I would recommend this to a friendRated 3 out of 5 stars
Good bang for the buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is hard to see so it is hard to type. Setup is a bit challenging. Other than that it seems to be just fine.
I would recommend this to a friendRated 1 out of 5 stars
No touch screen feature
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought mine today and it doesn't have touch screen feature. kind of disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
Second one that only worked for 2 months.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for almost 2 months, then just wouldnt turn on, charge, nothing. This is the second laptop in a row purchased from Best Buy that stopped working within 2 months. Beginning to think the problem is with Best Buy.
No, I would not recommend this to a friendRated 2 out of 5 stars
Hp envy laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month of having this computer it shows i need to replace the battery???
I would recommend this to a friendRated 2 out of 5 stars
Disapointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is not the same as the one I bought About 6 months ago the power supply is different an all the connections are swooped around What a disapointment
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Screen size, Speed
Rated 5 out of 5 stars
HP - Envy 17.3" laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Very fast. Easy to use. Good screen. Enough memory.
I would recommend this to a friend Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen stopped working 2 days after return period expired.
No, I would not recommend this to a friendRated 1 out of 5 stars
Big joke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the time to take it out of the box. Total crud in every way. Because an item goes on sale. Means they have too many. There’s a good reason for that.HP Huge pile of crap.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wortless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Cant see keyboad!! With or without the light on . Its all thre same color!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not waste your money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LapTop Stopped powering on after 3 months!!!!
No, I would not recommend this to a friend














