Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane.
  • Angle. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver.
  • Left. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver.
  • Alt View 1. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane.
  • Alt View 3. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane.
  • Alt View 10. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane.
  • Alt View 13. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane.
  • Alt View 14. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane.
  • Alt View 16. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane.
  • Alt View 17. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane.
  • BBY Overview - Alexa for PC featuring Show Mode video 2 minutes 06 seconds
  • 17m-ch0013dx Walk-around video 0 minutes 06 seconds
  • Windows Setup Tips video 1 minutes 08 seconds

HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver

Model:
17m-ch0013dx
SKU:
6453114
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 867 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY laptop's large screen, ease of use, price, and battery life. The large screen is great for various tasks, and the laptop is user-friendly. Many customers find the price reasonable for the offered features. Additionally, the battery life impresses users, allowing for extended usage without frequent charging. However, some customers mention the laptop's weight as a minor inconvenience, and a few users have encountered issues with the built-in microphone during video conferences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 867 reviews

  • Family friendly

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our computer. We needed an upgrade so badly, and this is perfect for the family.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops have always worked good for me. This one i really like. Glad i purchased it.

    I would recommend this to a friend

  • Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store attendant was nice and helpful and tha technicians were also on top of their work

    I would recommend this to a friend

  • HP LAPTOP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop works very well for my business. I would definitely recommend it to anyone.

    I would recommend this to a friend

  • HP Envy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quick response time, very nice to use especially after the age of the HP it replaced.

    I would recommend this to a friend

  • So awesome!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect in all ways. I love it. It does everything I need and want it to and then some.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello Dahill17, thank you very much for your review! We are glad to know that you are happy with the performance of your new HP Envy touchscreen laptop, along with the performance of your 11th Generation Intel® Core™ i7-1165G7 Processor and the Intel® Optane™ Memory. Continue to enjoy the blazing speeds and overall quality performance of your 11th Generation Intel® Core™ i7-1165G7 Processor and the Intel® Optane™ Memory. Thank you for choosing Intel!

  • Fun computer for home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for our at home use. We hit a good sale and are happy with our purchase.

    I would recommend this to a friend

  • Love this laptop!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned. Love that I can use fingerprint to unlock for extra security.

    I would recommend this to a friend

  • The Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my product that I purchased from Best Buy. And, the experience at the store was awesome as well. The Geek Squad did a job with installations.

    I would recommend this to a friend

  • Works Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using as a desktop computer with external monitor, mouse, and keyboard. Works great!

    I would recommend this to a friend

  • awesome laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop! all size requirement boxes checked off with this one. great purchase.

    I would recommend this to a friend

  • HP Envy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older HP from Best Buy. New HP is great and so was price.

    I would recommend this to a friend

  • I love this computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The only reason I give it four stars is because the mousepad gets stuck easily but other than that this is well worth the investment.

    I would recommend this to a friend

  • Great Product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Great costumer service. Hp assitance and many options for accesories.

    I would recommend this to a friend

  • Overall nice PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Screen, Needs better graphics card if you intend to use it for any gaming. Work great for office use!

    I would recommend this to a friend

  • HP All in one.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my Hewlett Packard All in One computer. Work well, easy to see screen.

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really smooth and easy to use. I use it for video gaming and personal use.

    I would recommend this to a friend

  • Mikeswife

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales guy was very informative and took to heart what I needed and wanted this laptop for.

    I would recommend this to a friend

  • HP Laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so satisfied with his new laptop. Cannot go wrong with HP Envy.

    I would recommend this to a friend

  • Indispensible Acquisition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most valuable investment I've made in the past five years from Best Buy.

    I would recommend this to a friend
Page 32, Showing 621-640 of 867 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.