Customer Ratings & Reviews
- Model:
- 17M-CG0013DX
- |
- SKU:
- 6402200
Customer reviews
Rating 4.6 out of 5 stars with 1405 reviews
(1,405 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the large screen, user-friendly interface, and overall performance of the ENVY laptop. They appreciate that it offers great value for the price and delivers excellent graphics and speed. However, some users have concerns about the keyboard visibility, weight, battery life, and noisy fan.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computers great but you failed to notify me of the ps5 presale when I specifically signed up for the notice. Last thing I'll buy there. I hold grudges
No, I would not recommend this to a friendRated 1 out of 5 stars
Never again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had in repair 2 times already and now it keeps dropping me out Zoom. I will never buy another HP product again. But I try
No, I would not recommend this to a friend- Pros mentioned:Large screen, PerformanceCons mentioned:Battery life
Rated 5 out of 5 stars
Love this laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since everyone is stuck working from home, I decided to buy a new computer. This laptop has done everything I needed it to do and more. Premium feel, look , performance and features. Only issue I have is the battery life but when considering the screen size and the power this laptop has, you really cant complain
I would recommend this to a friend Rated 1 out of 5 stars
Way, way to expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great laptop, but well over priced. Also, the warranty is close to $400. A rip off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mishandled by shipping.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it due to shipping mishandled the Laptop and was badly damaged. Could not use it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Had less than 30 days and I’m troubleshooting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get it to power on, less than 30 days and I’m having to make a trip to get it fixed! Computer won’t power on!
No, I would not recommend this to a friendRated 1 out of 5 stars
I should of bought the Mac laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop and it’s Fan stopped working after a few months of use.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk laptop sold at premium price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it just over a year, warranty expired 8/282021 and it's dead as of 12/30/2021.
No, I would not recommend this to a friendRated 1 out of 5 stars
Really nice lap top at a good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad folks were great as usual. Salesman (Blue Shirt) really knowledgeable, helpful, and patient.
I would recommend this to a friendRated 1 out of 5 stars
customer service by Geek Squad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this Envy 2 weeks and it failed. Screen went black and computer would not come back on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope you are the next store to close for good. Your employees are con artists,
No, I would not recommend this to a friendRated 1 out of 5 stars
Too much issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't play triple A games on low settings. Too much noise even i idle.
No, I would not recommend this to a friendRated 1 out of 5 stars
Can’t log on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only been able to log in 2 times. being stuck in recovery mode
No, I would not recommend this to a friendRated 1 out of 5 stars
they cancelled this now want a review double dumb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they didnt give me one-they cancelled it in mid order!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Laptop for Financial/Business/School
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this over 4 years ago. I have to say I hands down have loved this laptop and it continue to deliver the best it always has. I've used it for virtual work, school, virtual meetings, and accounting. Nevermind playing my virtual games. In love with this product and impressed a friend enough to customize and get their own! 10/10. Laptop has definitely taken some hits but the system hasn't faltered. Laptop isn't flinging open and remains closed. Speakers still fully functional as well as touch screen & keyboard. Happy I found this when I did!
I would recommend this to a friendRated 5 out of 5 stars
My Envy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop there is so much to do with it I don't believe i have used it to its full capacity yet
I would recommend this to a friendRated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best computer's I've ever had. Great for school.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Amazing laptop one of the best I will recommand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy laptop amazing for school work gaming and etc. Amazing features very fast everything works great and description is correct and a lot of the features are spot on and best laptop ever had so far specially from best buy and online. Totally recommend to a friend runs great and fast. Just best laptop used and seen. Such a great laptop.
I would recommend this to a friend Rated 4 out of 5 stars
a couple irritating issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the computer for a couple weeks now, and I have 2 complaints. They seem like small things, but they are annoying. The mousepad is super-sensitive. Even just with my hand hovering over it, it will frequently register a "click," thereby sending me somewhere I didn't intend to go. Also, the fingerprint reader (used to unlock the computer) often (at least 50% of the time) does not register my finger. So I use a typed in password, so not a big problem. I don't seem to have that problem when unlocking my phone, and family members also seem to have the same problem on this computer, so I don't think it's just me.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
one of the best laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this laptop and i love it , very fast laptop i love this laptop very much
No, I would not recommend this to a friend