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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 437 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the ENVY laptop for its large screen, easy setup, lightweight design, and overall performance. However, some customers have concerns about the fan noise, keyboard issues, limited storage, and the price of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 437 reviews
  • Rated 5 out of 5 stars

    Laptop Computer for my Husband

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my husband. He absolutely loved it. Perfect for doing business or personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was excellent. And knew answers to all my questions. Geek squad was very good, also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was it didn’t cost so much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new computer. So far so good. I was having a little issue with the Dropbox from the old computer trying to save everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers and Beverage Cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did an excellent job at Best Buy Delafield accommodating us and answering all our questions in purchasing speakers and a beverage cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Been using it for a week. The only complaint is the noise level every now and then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great laptop! It has solved the "remote working" situation perfectly. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever!Glad I did not went with cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Laptop, I am so happy. I use it for Medical Billing And coding...Puree Excellence!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop. There is nothing more I can say except, if you are looking for a laptop, this is a great one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a very old HP laptop to this very thin one. It is very quick to respond and I am looking forward to using it for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for work. I love the clarity in the camera! Perfect for important zoom meetings. Just what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve worked on yet! Nice big display, touchscreen, overall amazing quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP products. This is for my daughter going away to college. Have used HP products since 2012 and always happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the great features in this laptop and the discounted price really made for an excellent value for such a quality product.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Worst laptop ever. Lasted less then a week

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop less than a week and today it started freezing up when I got to the windows desktop. I tried everything, hard reset, ran diagnostics and everything passed. Now it won't shut down even when I hold down the power button. I only used it a few times and it was fine. I thought it was an update so I went back to the update before and that didn't work. So now I have a solid black screen with the cursor showing. I will never buy an HP again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Starts up fast No problems with it at all Only thing was getting use to where the start button was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy wife happy life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife for her to use for her home business and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super versatile, fair price, does everything we need. What is for one of my employees and he can't stop raving about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newer technology, was a little disappointed about Windows 365 and the yearly cost, when before you just bought the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st unit defective...but all's well that ends well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. The replacement laptop seems to be working fine. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. This hp does exactly what I wanted it to do. It runs fast in my graphics with no hesitation.

    I would recommend this to a friend