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Customer Ratings & Reviews

Your price for this item is $830.99
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The comparable value price is $1,279.99

Customer reviews

Rating 4.6 out of 5 stars with 664 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the large screen, ease of use, performance, Windows 11, lightweight design, and graphics of the ENVY 17.3" Touch-Screen Laptop. They appreciate the helpful staff as well. Some customers have concerns about the keyboard, weight, power button placement, battery life, and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 664 reviews
  • Rated 4 out of 5 stars

    Good Price to Performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new laptop after the battery in her 5 year old Dell stopped holding a charge. I knocked 1 star for the low SSD size and a driver issue with the wifi. She is pleased with it thus far, now that I got the wifi issue corrected. She uses it for business and personal use and hasn't had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop - super quick boot. Great Graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the HP Envy Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new laptop. I've always had desktops, so it is taking a little time to get used to where a few things are on the keyboard and staying away from the mouse area that takes me to a new location every now and then. I like the Windows 11 with touch screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen keeps flickering/blinking at random times

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review after 6 months of very light use of HP-Envy 17.3" Intel i7 - 12GB Memory 512GB SSD 32GB Optane. First six months the laptop was fantastic, my wife loved it. The seventh month, screen keeps flickering/blinking at random times. Maybe not a good buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used HP products. I had a laptop that was not able to be repaired. My Best Buys offered to replace mine with a new larger screen version. It has been a great trade. I was happy to pay a small price to upgrade to a much better machine.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Fast light great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The low weight is really nice in this 17 inch laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Screen and light for it's size. Currently waiting on replacement from Best Buy due to microphone that stopped working. Other than that issue the HP-Envy fits my needs and is a good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I made this purchase. I was looking for something functional and a touchscreen. The clarity is absolutely amazing and easy to navigate. The price was higher than I expected but was able to get the tech package and coverage on future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 17” screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer with good graphics and well designed keyboard. I like both the “C” USB and regular USB ports. The speed of course is good. I love the 17” monitor and makes for nice transition when using it woth dual monitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this laptop for anyone looking for a new one. I havent really had any problems with it since I bought it. The only issue I have had it the left side of the mouse pad sometimes gets stuck down. But I bought an wireless for my laptop and desk top so it isnt a problem anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It has the 10 key in addition to the keyboard. The graphics are beautiful and the processing speed is acceptable. I will mention its heavy, so not for a big traveler but I'm so pleased by the purchase and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, I want to thank the staff at Best buy LA as they were extremely helpful. I gave them a spec outline and they proceeded to present me with a perfect fit. I love this laptop it's clean and sleek, in short a pleasure to work on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience in the store was excellent. Your sales rep understood exactly what I was looking for in a laptop. He found me the perfect one. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back to HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the laptop with the exception of the gray on silver keyboard. Overall better than the 2 previous Dell Inspiron.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal I received. Scott directed me to an OPEN BOX computer that was reduced in price and it was just what I wanted, and then some. I am grateful to Scott for his time and attention to fit me with such a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Display is very sharp. Loads very fast and the fan is quiet and it doesn’t get hot. Love the size of the screen. Glad I chose this one. Color is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like my new computer. Still getting used to the differences from my other computer. There are still a few things that I have to learn about this computer, but I am very pleased with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home school necessity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished we could have taken it with us from store. Am aware shortages of inventory are not something you can control at this time! Just glad we were able to get one, grandson uses for his homeschool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran out of space for a desk/desktop pc and needed a decently priced yet powerful laptop. I have been impressed by this so far and would recommend for anyone not ready to give up the power of a desktop for twice the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devoted HP Envy user.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Envy and I'm a devoted user. Most carefree and reliable computer I've had. Ideal size for my needs and comfortable key pad. Still have my previous Envy for lighter usage and as a backup.

    I would recommend this to a friend