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Customer Ratings & Reviews

Your price for this item is $830.99
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The comparable value price is $1,279.99

Customer reviews

Rating 4.6 out of 5 stars with 664 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the large screen, ease of use, performance, Windows 11, lightweight design, and graphics of the ENVY 17.3" Touch-Screen Laptop. They appreciate the helpful staff as well. Some customers have concerns about the keyboard, weight, power button placement, battery life, and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 664 reviews
  • Rated 1 out of 5 stars

    Worst laptop I’ve owned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for less then a year and the motherboard crashed on it. With warranty and they wouldn’t do anything at my local Best Buy. Told me I had to buy a new computer and that I was pretty much out of luck to get anything off the hard drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new HP laptop. Since retiring, I needed one to keep track of things. This is definitely just what I needed! Easy to setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving my new laptop!! The colors are SO VIBRANT and beautiful!!! It is super fast and just what I needed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for techi son.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice overall: purchased for son's xmas gift, his third new one in last 10yrs. I have similar HP as company provided laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Skeptical

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP was always my first choice for a laptop until a year ago. I used it to handle zoom meetings with no problem, then suddenly starting getting kick out of the meetings. I took it to Best Buy and was told that it was fixed. It was not...I still got the same blue screen in zoom meetings. I've had to resort to using an older laptop...the operative word being "OLD." Now I'm skeptical of HP and Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Number one brand... HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with HP that I have bought 6 - one for each family member and they are all still working after 6 years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has plenty of memory. I like that it has the ability to either scroll using the track pad or the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent display and speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first HP. A little learning curve after using Dell for 30+ years. Very pleased with product and service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, I use it for office work and surfing the internet. Because of the capacity it has, the connection is fast. the colors are amazing and it is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice size screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has many new features that my old 360 did not and being a windows 11 compatable it should have a long life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good work from home computer. It allows multiple external display monitors and delivers fast processing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now my most favorite laptop of all! I love the size, the resolution, the Bang & Olufsen speakers... everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to anyone. I’m still trying to learn all the programs, but I’ll eventually figure them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAPTOP EVER.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY USER FRIENDLY, COLORS ARE GREAT, SET UP WAS QUITE EASY, LOVE THE TOUCH SCREEN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my lsptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. I got it just in time for my excel class for school. I have owned MacBook so this was a nice change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of HP Envy laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design, good speed for all my needs. Setup was very straightforward. Was a good introduction to Windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features, for instance the fingerprint recognition, the backlight key board, the clarity of the dcreen

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Too big for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this laptop as i found it to be too heavy for me. I am very happy with the one i got it is a 15.6"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    15 inches to 17 inches of better viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best replacement laptop ever purchased. My employee has been extremely happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compter started right out of box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is working, but having difficulties with the software. Planning on using Geek Squad to answer questions.

    I would recommend this to a friend