Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane.
  • Angle. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane.
  • Left. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane.
  • Alt View 1. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane.
  • Alt View 3. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane.
  • Alt View 10. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane.
  • Alt View 13. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane.
  • Alt View 14. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane.
  • Alt View 16. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane.
  • Alt View 17. HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane.
  • BBY Overview - Alexa for PC featuring Show Mode video 2 minutes 06 seconds
  • Windows 11 Home video 0 minutes 18 seconds
  • Windows Setup Tips video 1 minutes 08 seconds

HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane - Natural Silver

Model:
17m-ch1013dx
SKU:
6479185
Highly rated by customers for:
Your price for this item is $830.99
Clearance
The comparable value price is $1,279.99

Customer reviews

Rating 4.6 out of 5 stars with 664 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the large screen, ease of use, performance, Windows 11, lightweight design, and graphics of the ENVY 17.3" Touch-Screen Laptop. They appreciate the helpful staff as well. Some customers have concerns about the keyboard, weight, power button placement, battery life, and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 664 reviews

  • Great buying experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and the experience is great. I’ll recommend to anyone.

    I would recommend this to a friend

  • My new toys

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, iPhone 13 pro and AirPods. Great customer service

    I would recommend this to a friend

  • Upgraded

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like windows 11 alot. this new laptop is much faster than my old one.

    I would recommend this to a friend

  • Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised with this great computer. Happy with purchase.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what I purchased it for. Great investment.

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent computer. Purchased for accounting.

    I would recommend this to a friend

  • Where is the Right Control Key?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absence of the rt control key is limiting my work. Except for that, I'm enjoying the laptop.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I have only had HP products. Just enjoy each one.

    I would recommend this to a friend

  • Robin's review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product that I needed for my business. Perfect for using Autocad.

    I would recommend this to a friend

  • New iser

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good pretty quick set up. Looking forward to the future

    I would recommend this to a friend

  • HP - ENVY 17.3"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! Super fast and wonderful display for graphics!

    I would recommend this to a friend

  • Excellent laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rapid setup experience. Dazzling display with brilliant colors.

    I would recommend this to a friend

  • HP Envy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good service, except that the virus protection program I had paid for (Norton) was not installed, something else was and I had to spend another hour online getting it fixed.

    I would recommend this to a friend

  • Envy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick but lags when I have several windows open. The mouse doesn't always respond to my touch

    I would recommend this to a friend

  • My Envy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really enjoying my HP Envy. The processor works really fast.

    I would recommend this to a friend

  • New Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new laptop.....service was great, Geek squad was fabulous as always

    I would recommend this to a friend

  • HP -Envy 17.3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Worth the price! Too soon to rate battery life.

    I would recommend this to a friend

  • Great Big Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High powered laptop and I love how big the display is especially for work

    I would recommend this to a friend

  • Laptop computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. Was recommended to me by family member.

    I would recommend this to a friend

  • Great for pornn

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can absolutely accomplish everything I need to no problems

    I would recommend this to a friend
Page 26, Showing 501-520 of 664 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.