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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1405 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the large screen, user-friendly interface, and overall performance of the ENVY laptop. They appreciate that it offers great value for the price and delivers excellent graphics and speed. However, some users have concerns about the keyboard visibility, weight, battery life, and noisy fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,405 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast setup, runs great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like a used car ad, "runs great," but it does. Fast, easy to use, easy on-screen guided setup. The "on-off" button being in an odd place is not a problem at all. Comfortable keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen makes videos look awesome, best laptop display I've ever had. No hiccups with performance, everything is fast. For multiple apps this is a winner. It feels of good quality too.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great work laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work. Fast and big screen plus 10 key numerical pad.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mrs. Behnke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new laptop, Very fast! All programs are working as expected. No problems at all. Email and document creation are fine. Accessing the internet and printer work perfectly,

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love the larger screen and keyboard &fast speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a Surface but the screen was too small and service for Microsoft office was a struggle for remote working. This computer has eased my eye strain and the keyboard has a nice touch to it.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    I love this laptop. It's modern & looks beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop. It's high tech, easy to use and set up. Nice big screen helps those of us who need to see better. I'm very glad I purchased this laptop. It was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    HP Envy 17.3" Touch Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home some during the pandemic I found the need to replace my older computer. Very happy with my purchase of this HP Envy. Screen size is perfect and love the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size. Love the touch screen. Quick start-up and running of multiple programs Multiple USB ports. The “f” functions would be easier to read in black but if that’s my only complaint then I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Sufficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sufficient for my new small business thus far. The screen is plenty large. Only complaint is the auto fill. Sometimes it spasms out and I am forced to fill forms/lines manually. Overall great computer!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love this laptop. The picture is excellent, the speed is great, and it's working exactly how I need it to. Sound is great also. So happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop finally gave out (after 9 yrs) and I purchased this one. Have only had it for a couple of weeks but really like the backlit keyboard. I do wish it had a cd drive though.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as my main computer. Screen size was important to me. Camera quality is great for all the virtual sessions during this time.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great screen and touchscreen works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased after retiring. I had work computers for years. This does all I need and has a great screen and touchscreen for watching a movie or working on files.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great computer all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is one of the better ones I have owned. It has a large touch screen, lots of memory, great camera and works well with all my devices like my Alexa and my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    better than i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice laptop with a lot of features. i love the keyboard, lights up when using and it's a touch screen BEST FEATURE FOR ME. GLAD I CHOOSE THIS ONE. DID A LOT OF RESEARCH

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    The Best laptop I have had so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 4 laptop and I have had a great experience already. I recommend it for the big screen, security features, and the battery life. I have already told others to purchase one.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fingerprint ID feature. The key to disable the webcam, the backlit keyboard option, enough room for hands on keyboard (after disabling the touchpad). No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Great display. Responsive touchscreen. Like the fingerprint unlock. Moved over from a MacBook Pro and so far satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great laptop, exactly what I needed to replace my

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size, memory, hard drive, all were exactly what I was looking for and it was reasonably priced. That's why I always shop at Best Buy for computing and electronics

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy so far with this laptop and has been about 3 weeks now. Has a nice touch screen and seems to process fairly quickly. Best Buy made it a seamless process as well.

    I would recommend this to a friend