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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1405 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the large screen, user-friendly interface, and overall performance of the ENVY laptop. They appreciate that it offers great value for the price and delivers excellent graphics and speed. However, some users have concerns about the keyboard visibility, weight, battery life, and noisy fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,405 reviews
  • Rated 5 out of 5 stars

    Great do everything laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome and been more than i expected thank you bestbuy for suggesting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop that gets the job done. I bought the three year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is finding this easy and effective. Big help in these virtual times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive requires no warm up. Downloads are very quick. The screen is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP. I re recommend this brand to all!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Even better was the help I received from the salesperson. Love Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so beautiful. Works great so far! Screen is clear. Everything works smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and overall quality and the unit is great to work on from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new HP laptop and printer !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new NO laptop and printer ! Looking forward to many years with the equipment !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was great at first. Then it start freezing up and I couldn’t open apps or settings two weeks after purchase. I call 1-800-geek-squad twice and they couldn’t resolve the problem remotely. Currently it’s in Geek Squad service less than a month after purchase. I don’t know if I’ll recommend this item, because I haven’t used it at its full capacity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had very good service and helpful information on selecting our new hp laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Hp Laptop I have ever bought. works perfectly well that I need it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This second one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it hours a day - From TV to what ever - still leaning after years Very nice unit I have two units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but not good for students

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, kinda big for a regular student. Also wish it could fold in a tablet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great functionality but poor on durability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a 5 star if the components were more durable. Cpmputer is great when it works. I take care of my computer. But in the last year and half sevice twice. Cracked touch screen replaced and now in service for no power. Circuit boards to be replaced. They make these laptops disposable now or what?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    all great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ... the only one /kind i would buy.... easy to use and easy to learn with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has met all my expectations. Nice display and very visible keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best deal for a HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Envy would have cost me more money if it for not Best Buy. Thank You Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who is going to UCLA. He says it works great in his dorm room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Keyboard Touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my needs. I wanted a very good Intel chip for long term usage. This was it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great entry level computer. Small graphic card allows some gaming.

    I would recommend this to a friend