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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 611 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the Envy laptop's large screen and user-friendly interface. Many are pleased with its overall performance, particularly its processor and dedicated graphics card. However, some users find the laptop to be heavy and its keyboard difficult to see due to the silver-on-white color scheme.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 611 reviews
  • Rated 5 out of 5 stars

    Love the touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is very easy to use. It’s features are those of a home computer, but transportable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It boots up quickly, runs smooth, light weight and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop with a big screen when my previous laptop broke. Works great!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    I want my warranty money back.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started having problems within 6 weeks after purchase. The on/off button broke, so I was putting it on sleep.. I waited because of the holidays and got Covid first week of Jan 2020. By the time I got 'better' and Best Buy was answering their phones, they had me send it to HP because they were doing No repairs. By this time, the computer was overheating. I SHOULD HAVE THE EXTENDED WARRANTY PRICE RETURNED. I had to pay for extra insurance or wait in line (weeks) to have the computer repaired by HP. ($170) They supposedly fixed it. Came back with the same problem. 3 times sent in, and then they said they couldn't fix it, and they had no 17" touch screens left with CD copier, but they could send a 15" (rip off). The computer was gone so often I had to buy another computer so I bought a Lenovo. The HP was the 3rd HP I'd had, but it will be the last.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for my professional needs and is also awesome for my personal projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H p laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Great quality. Speed is great. Great value for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good but could not give it a 5 because my old eyes need the keys lit and the white on silver keys when lit don’t do any good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. No problems and still works very well over a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been working great since we got it. First one lasted three days, may have just been a bad one in the bunch. Otherwise very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an awesome laptop, I'm enamored with it, great value, great speed, great graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because has the last technology and now you can unlock it with your fingerprint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for any office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice soft touch lighted keyboard. Very quick Very light to carry in any computer bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, stylish and speedy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third HP laptop we've purchased, and it is by far the best. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my pc. No problem at all with my new pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is beautiful sound is clear speed is fast easy to navigate size is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this labtop up at Best Buy for working from home . Great buy Great Labtop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and good graphics and run time. Good battery life for what I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good computer from HP.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and efficient computer that does the work that I need as a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It meets my expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one for me, and I bought one for my husband. I love this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding laptop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd review requested by Best Buy. Best laptop I've owned. Couldn't be happier.

    I would recommend this to a friend