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Customer Ratings & Reviews

Your price for this item is $860.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 1369 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the large screen size, performance, ease of use, and touchscreen capabilities of the ENVY 17.3" laptop. Many appreciate the ample memory and storage, as well as the good graphics. However, some users find the laptop heavy and express concerns about the battery life and the pre-installed operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,369 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great all around computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer as a replacement for a 2 year old HP Envy. It was plug and play right from the beginning. I only had to load my personal software and away I went. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the computer was pretty fast and I loved everything about it but it was just as fast as my current laptop which is 7 years old. I wanted faster computer so I did return it after few days. In that time, I enjoyed my time with it.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty heavy. Plays games on med settings well, not to be used for hardcore or demanding games since the video card isn't the greatest. Bright and vivid enough display and speakers are loud. Keyboard has a good typing feel to it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does everything we need to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I need a computer to read emails, shop and google search. My teenage son uses it to do homework and play games with his friends. It works great for all of those things.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for an 11 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend's daughter is autistic and I got this for her to help "expand" her creativity and learning. She is doing great on it and will use it for online schooling in the fall.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great computer. We went back and forth trying to see what computer would be best for us and I'm glad we chose this item. It has a giant screen with impressive video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what we wanted. We like the size and it does not matter if it is a bit heavy because we are not going to be carrying it around very much. We also like the DVD player.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer and price point

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over 2 years later and still very happy with the computer. This thing goes everywhere with me and is going strong. Fast enough for me and sturdy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously owned a Toshiba Satelite Laptop and it worked well, but nothing like the Envy.. Super Fast Speeds, Bright Colors, Ultra Thin. You cant go wrong with this computer!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exactly What I Was Looking For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP Envy is exactly what I was looking for. The Geek Squad transferred my files. Thanks, Team! The computer is perfect and does everything I'd hoped it would. I'm very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP Envy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the laptop and its characteristics. We also like the resolution and the screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pretty Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit time consuming setting up due to all the updates. But all in all satisfied with performance and reliability. Did not respond well with Trend Micro anti-virus program. Had to uninstall and utilize another anti-virus.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent product, very reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! The touch screen is very responsive. I love the 2 GB of video RAM, it makes a huge difference when using a video editing program. OS is very stable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice large but light weight computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is super light weight for the size. Also the cord is not as heavy as my old one. I travel a lot with my computer and the above mentioned should make this much easier. The screen is great and I do love the touch screen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this laptop for a month, but so far so good. Did a lot of research before purchasing and this had the best reviews. Plenty of power and memory. Very pleased thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this computer because my wife bought the same model last June. I've used hers so I decided to get the same one for me. I love the size and the backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale at a great price. A lot of features for the money from the I7 to 7200rpm HD to the backlit keyboard. There was not a lot of bloatware on this pretty clean. My 4 year old Toshiba laptop had a larger keyboad and I was a little disappointed but then discovered that all of the current keyboards are the same size on other brands as well. I transport mine from office to home so I have it plugged in most of the time therefore I changed the power settings to High Performance And wow it is fast for what I use it for. Have not done video or photo editing but I can't imagine that it won't handle these tasks.Great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great purchase!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this screen size and features of this computer. I just hate trying to contact best buy and HP to get a battery replacement 2 years later,

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    wonderful laoptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, really like the size of the screen. highly recommended. Geek squad was able to get everything off my old broken laptop and onto this one. Same day no appointment

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large screen is great since my vision is not so great. Touch screen is wonderful. The keyboard is very responsive without having to strike hard. All around great laptop.

    I would recommend this to a friend