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Customer Ratings & Reviews

Your price for this item is $860.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 1369 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the large screen size, performance, ease of use, and touchscreen capabilities of the ENVY 17.3" laptop. Many appreciate the ample memory and storage, as well as the good graphics. However, some users find the laptop heavy and express concerns about the battery life and the pre-installed operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,369 reviews
  • Rated 5 out of 5 stars

    WORKS AS ADVERTISED

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 1TB Hard Drive - Natural Silver - ANOTHER QUALITY PRODUCT FROM HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son does steam games on it and has had very little issues with lag. Must be plugged in to get the best performance. I believe this is true with other laptops as well. Love the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast start menu new to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop good features touch screen is great wi fi conection to my printer is nice can print from anywhere in the house, I woild like to add that I am bot very computer oriented and this laptop is easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first computer had to be replaced within 24 hours of purchase as it did not work correctly. The second computer works, but I'm not always sure why not better than it does. I have found that many of the problems I have found are the fault of Microsoft and not HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elegant and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first laptop and I'm getting used to it pretty quickly. It is very nice looking, great sound and video quality, and powerful enough to handle the programs that I need. It boots up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Very happy with choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ! Best computer I have had yet. I7 BEAUTIFUL picture. Looks good. Not bad speakers for a lap top. Mostly bought for pictures to edit and create. Learning as this is higher end than I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had computer trouble lately so off to Best Buy I go with my list of must-haves. It took 1 employee, 5 minutes, a short decision making time and the ending was one happy customer. I got a great computer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery discharges heavily even when computer is off. Geek Squad said it was because of the heavy use of graphics card. Went past two week return on same problem. HP support did adjustments remotely, worked a little but discharge still occurring. Unable to exchange. Now I have to loose three weeks of production by sending the computer to HP in Kentucky. Should have gone with Dell. I knew better. Dell will send someone to YOU during the warranty period. My pleas to HP service center fell on deaf ears. Next purchase will be a Dell. Moral of the story, SERVICE YOUR CUSTOMERS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent size for screen viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the 15" and it worked well for 4 years and the hard drive decided to die. So I bought the 17" and enlarge the font for easy viewing since I had eye surgeries.... It is working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not use to this laptop yet and am only using it occasionally. I have a desk top that I use most of the time. As I become more comfortable with the lap top I am hoping to make it my main computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Envy Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a challenge. Need a book to read. Have not been able to find download instructions. Touch pad interfers with wireless mouse. Screen flashes extra large type - not wanted. Not as good as a PC.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop but had glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two of these laptops. The first one I had to rerun 14 days in because it kept glitch going out. Weird stuff. The second one has worked great. Not sure what was wrong with the first. Best Buy took it back no questions asked. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the right size for my use since I prefer a "larger" monitor and I really like the flexibility of touch screen or keyboard. I am not a gamer, so the speed and graphics are also just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a big change from my xp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has a lot of features than my old dell xp. Wish they would provide more instructions in a booklet which would make things alot easier.....especially what alot of the icons mean. I do recommend getting the 1 year geek squad support program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen. How people function with 11 or 12 inch screens is beyond me. Absolutely love the computer, only reason for 4 stars instead of 5 is the keyboard layout. The mouse pad under the keyboard is way to large. Functionality is a 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for any user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best I've ever owned it doesn't bother my eyes viewing it and has more then enough storage for all the pictures and apps I use. It has the best grafix display of any I've seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop that was very efficient to trade stocks online. This computer had everything I needed and does a super job. It was a little pricey but sure worth it for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a laptop and went to Best Buy and I was able to order one online and had free shipping and even saved some money!! Great laptop compared to my older one that died on me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer like it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the quality of the product I bought the sales man was so helpful to me in fact I am going to go back to this store in a few weeks to make another purchase from them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great middle line laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for people who are not trying to do a whole lot of anything it is good for playing games there's bugs in it and it can use some more fun or tuning it lacks certain programs that are needed for business and school work.

    I would recommend this to a friend