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Customer Ratings & Reviews

Your price for this item is $862.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large screen, saying it's wonderful. They also appreciate how easy it is to use and the crisp and clear graphics. However, some customers find the laptop to be heavy and have concerns about the touchpad and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 747 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Laptop is Complete Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with all the features the laptop offers. It was very easy to setup and offers tutorials. The assistant Cortana is a delight. I am really enjoying my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a few weeks ago and worked great at first. Ran an update for the Bios and now the facial recognition feature no longer works. Not sure why. Love the screen size and clarity and it’s fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the bells and whistles, plus some to meet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 3 out of 5 stars

    I like the touch screen and the face recognition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven"t tried all the bells and whistles of this computer I am satisfied with what I have. worked with. The graphics are sharp, the speed is good,

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP ENVY 17"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great laptop that meets my every expectation. Easy setup and great I7 speed and processing of multiple sites and functions

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    All the features I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my business computer and looked at the current options. This was the only one that fit my requirements. Now I just have to get used to Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop so far aside from it being quite heavy it's really fast and can even play older games maxed out because of the mx150 gpu so far I've had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size. The laptop is heavier, but not too heavy to carry in laptop backpack. It allows me to have a portable office and that is a wonderful advantage.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Love the touch screen and larger size screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the touch screen feature and the back light of keys. Can enlarge the picture on screen but then can not use the scroll on side to go up and down. Need to use touch screen to do this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I THINK I made a good choice, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad set it up and restore a backup from my previous computer and took it home. But a day later there was a problem with it that online support could not fix. So I took it back to Geek Squad. They have had it a total of 7 business days (including the initial restore) and I was advised today they could not figure the problem out and the only choice was to back up, reconfigure, and restore which will be ANOTHER three days minimum (and ANOTHER $80 bucks). I am not sure whether the computer is the problem or whether the tech is the problem. But I think the issue should have been found and resolved in the first 3 day period from brand new. So I don't know.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    HP Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace a desktop. I like the larger screen and the full keyboard. The screen details are very clear. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I've bought the HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce MX150 - 1TB Hard Drive - Natural Silver. I love my new computer, it's lightweight, the picture quality is great even though the speaker is low for some videos but I can always use a speaker to turn up the volume plus the design is beautiful. I love it. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen
    Cons mentioned:
    Heavy

    Rated 1 out of 5 stars

    Never had so many problems with a new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the big screen and the look of the computer. But because it has a big screen it is also heavy. I had to return the computer and exchange it for a new one. I spent a week getting on the phone and connecting remotely with a tech from Microsoft every day for a couple of hours. The windows version installed seemed to have a problem with iCloud, and the computer was very slow and the disk performance screem always said it was at 100% even when all the applications were closed. Reinstalling Windows solved the issue with iCloud but the disk performance still said 100% with all apps closed. The second computer had the same issue with iCloud and now I’m still having Microsoft software issues after the software was installed successfully. I will be spending more time with Microsoft tech.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a new laptop to replace my old Envy and this was a perfect replacement. So far so good. Nice big screen and very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for myself to Play the Sims 4, the graphics are pretty great and I never have technical issues while playing for extended amounts of time. Stays cool also.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Great computer for running multiple programs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can display a downloaded finance statement and my finance program on the 17 inch screen to easily do a reconciliation. All of my programs have been running quickly and smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is perfect in size. It has a big keyboard which makes it fairly easy to type. The processor is fast and screen is clear and has beautiful color.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    ahp aenvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits the need. Large 17: screen and good performance are the features of this machine. Weight and overall size limit mobility but for my needs this is a great buy...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, but only use it about once a week. The reason I gave it 4 stars instead of 5 is that the battery died in less than 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Probably more than I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen. Nice keyboard. A little slow in opening. I have a problem that there is no lighted number keypad notification. Why would it not be on all the time?

    I would recommend this to a friend