Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $862.99
Clearance
The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large screen, saying it's wonderful. They also appreciate how easy it is to use and the crisp and clear graphics. However, some customers find the laptop to be heavy and have concerns about the touchpad and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 747 reviews
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Quality Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large display is great. Getting use to Windows 10 still. Didn't realize how slow my other laptop but I got this one. Seems to be a great choice

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast laptop with a core i7 in it and I installed a Samsung Evo ssd in it and it's even faster!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nice computer runs so fast and handles the YouTube videos I make often on it. Email and Microsoft office works without a problem. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved this computer. It has been very powerful and easy to use. The screen looks great and the keyboard is very well laid out.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love the touch screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the larger size laptop for my husband who hates small screens, once he got used to the touch screen, he now loves it. Uses it every evening.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP Lost me as a customer. I have bought many HP's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to buy another HP computer. Display is excellent, but the processor frequently stalled out. At several points Windows File Explorer went into a hold pattern and never stopped until I used the Task Manager to end it. After a reboot it did the same thing and this was only a few days after I bought it. Very slow system while using many times for non internet activities. Very disappointed and returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for everyday needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my lady as after she was promoted at her work. Her new responsibilities required more reports and graphs. I purchased this computer with Microsoft Office Home. It's been an incredible tool in helping her perform her duties. Great response time and the face recognition feature to sign in makes logging in a whole lot faster. She loves reading news and listening to some country music while she works. She has YouTube playing in the background with no glitches. I highly recommend this laptop for students and office workers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP Envy open box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is outstanding. Fast and lots of room to expand. One thing I noticed was the power port seems a little loose. Keeping an eye on it for any abnormal behavior.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but worth it I have enjoyed how smooth and fast everything loads and all the features it comes with I'd recommend this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Envy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great graphics, and is certainly fast enough for most home/office applications and my occasional RTS gaming (StarCraft 2)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much came with this computer still learning about all the bells and whistles so far its a nice computer fast,easy and loads of memory

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop . I really like the larger screen size. The laptop is fast and has a great deal of memory for all my iTunes and applications

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classes haven't started yet, so not sure how it'll handle the requirements, but it is working well for everything we use it for now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Envy screams past 3D design/modeling desktop rig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3D requires speed and Envy delivers with touch / stylus interface and wireless whatever, wherever and whenever I need in a solid package.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love HP laptops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has always had HP laptops except for a few non-HP regrets. This one didn't disappoint. Love the big screen and ease of use. .

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Beautiful computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything I wanted. Big, beautiful display, touchscreen. Fully loaded to handle everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase this computer based on the features that it had and the price. Could't have bought a better one. Love this HP.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    decent machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for my needs, fast, big screen onboard CD. but the keys are really hard to see silver on silver, i'd go back to black and white on my next computer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance was extremely good but I do think it's a bit pricey considering other laptops I've used with fairly similar performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pricing for large screen laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display, speakers could be a little louder but connecting Bluetooth speakers is easy. Easy to set up the and get started.

    I would recommend this to a friend