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Customer Ratings & Reviews

Your price for this item is $862.99
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Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large screen, saying it's wonderful. They also appreciate how easy it is to use and the crisp and clear graphics. However, some customers find the laptop to be heavy and have concerns about the touchpad and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 747 reviews
  • Rated 5 out of 5 stars

    Excellent All-Around Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, it has all the features that I want now and in the future, The intel i7 Processor is nice and fast! The screen clarity and color are great as the definition shows details which stand out. The Bang & Olufsen speakers are greater than average and provide a decent, clear sound whether it is music, spoken words, etc. Some people might feel it is a bit heavy but personally speaking I don't find it a hindrance at all.The overall construction is excellent - I just might stay a HP fan for a while!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It is so fast! Makes multi tasking easy and smooth, even when using heavy programs. Very good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problems getting computer out of sleep mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer but when I move my finger over the mouse pad or hit the Windows button, the computer does not wake out of sleep mode? The only way I have found to consistently get it quickly out of sleep mode is if I hit the space key which scrolls if I'm on a web page which I guess isn't that big of a deal but it's kind of weird. Is there a trick I don't know on this computer about quickly and consistently waking it out of sleep mode? This isn't my first computer, or even 5th, and moving my finger over the mouse pad has always worked before!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as fast as I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as I had hoped. Also, Office crashed and I will have to take it to Geek Squad to see what happened.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size laptop. My sons Christmas present he loves it. I’m not sure how well he will enjoy lugging it around college.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Large screen and keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am partial to a keyboard with a number pad on the right side seperate from the rest of the keys. I also edit photos and like the large screen

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy is very easy to get to know. I am very happy that I chose this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great, great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful, sturdy, high quality laptop with fantastic graphics and plenty of power for high end graphics design

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great machine except headphone jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop...the display, it's speed, it's features, BUT I can't get any audio out of the headphone jack. I need to get this resolved

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Overall great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 has some wonderful updates. The touch screen is a plus. Easy to use and set up. Only drawback would be the number of USB connectors.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great business laptop for lawyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed and ample RAM for running multiple programs at same time. Touchscreen is good and backlit keys work best in lowlight settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer in general for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to run the newest games on the highest HD settings or do anything similarly intense, this isn't powerful enough for you. But for most tasks, this will get the job done quickly and smoothly (even gaming, if you're willing to settle for mid-range settings). For a good all-around laptop, you probably can't do much better without spending a lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has been really enjoying this new laptop. We love the 17 inch screen and my kids love playing games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Quality and Style

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elegance and quality . Large touch screen is a blessing and lit key.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Large lettering on keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my dad and he loves it. Keyboard has large letters if you have poor eyesight. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    Not as good as my last HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I use the touch pad to try to click on something it doesn't work half the time, the pad itself is so slippery that when I try to tap on something it ends up moving the mouse down. Also when I use the touchpad to try to zoom in it doesn't automatically keep everything fit to screen and I end up having to scroll back and forth in order to read the page. My old laptop was much better and didn't have these issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great laptop well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product. Tons of hard drive with lightening speed. The graphics are sharp and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Portable desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a travelers laptop, but perfect blend for replacing a desktop. Large beautiful screen and plenty of power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for the money. Works with Bamboo pen, and, for the price, is a great bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 17 inch screen is big, bright, and colorful. We were set up and enjoying our purchase in very little time.

    I would recommend this to a friend