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Customer Ratings & Reviews

Your price for this item is $862.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large screen, saying it's wonderful. They also appreciate how easy it is to use and the crisp and clear graphics. However, some customers find the laptop to be heavy and have concerns about the touchpad and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 747 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and light . It is faster to turn on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Great screen size. Works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast Highspeed. No problems. HP is always great.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    HP lap top

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP = Envy 17.3 Touch -Screen Laptop is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy setup and I love the large screen

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Its thin, but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really like 17' thats your laptop. Its thin, but kind of heavy..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and navigate. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars - Beautiful and Masterful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 17.3 in. HP Envy and had Geek Squad install all the programs. They did a phenomenal job and the computer is a dream to work with. My one complaint would be the difficulty of getting a person to communicate with on the telephone. But Geek Squad did a thorough job and completed it before the time I expevted. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great affordable laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable laptop good speakers and very fast

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Wide screen, user friendly and works great !!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is easy to use and exceptionaslly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is extremely fast and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning this PC for two months, I have had sufficient time to really put it to the test with multiple games and softwares, and I must say that it performs exceptionally well. I have yet to experience any issues with it lagging, crashing, or being unable to run hefty software. Great computer, great work.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 2 out of 5 stars

    Touch screen stopped working after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved almost everything about this computer. It wasn't as fast as I thought it would be but it was still amazing. The touch screen stopped working after two weeks. The speakers also made a popping noise when watching Facebook videos.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very fast. Sharp picture. A bit too heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Speed is impressive. Heavier than what I expected.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I hate the fact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the fact that they sold me a computer out of the box for a big price and now I'm already having trouble with the battery dying very fast. They left it on all the time and didn't warn us, or offer a new battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my house flooded during Hurricane Harvey- my computer was flooded. I went to Best Buy, and with the help of a fabulous Geek Squad (Robyn Piles) - he. not only guided me what to buy - but found me a sales price (had to be patient, but it paid off. I’m a happy Best Buy customer with a great computer

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use and the quality of the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it works great, does exactly what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed and then looked at several laptops.Reviewing was good because the sales person was recommending a model with poor reviews. They also did not listen to what I said was important as far as specs/features. I went with this based off reviews and looking at it in the store. Love it so far!

    I would recommend this to a friend