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Customer Ratings & Reviews

Your price for this item is $862.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large screen, saying it's wonderful. They also appreciate how easy it is to use and the crisp and clear graphics. However, some customers find the laptop to be heavy and have concerns about the touchpad and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 747 reviews
  • Rated 4 out of 5 stars

    chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it so I can't say to much. I noticed it isn't the clearest or the fastest but I kind of expected that. I got it to just fool around on when I am on the couch and it is good for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Does everything I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop with a hard drive and this one has it. It has lots of memory and USB ports. Very good visuals. The sales folks were very helpful as was the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to set up. I bought it for my father and he loves it. The touch screen is a great feature and it makes it so much easier for him to just touch the icon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been extremely pleased with the performance of this machine. We use it mainly for photo editing and video creation and it seems to do those things very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer. I have purchased several of these for my employees. I always go back to them. We are over 10 purchases now and very happy with all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for an employee and after messing with it for a while I wish I had bought the HP for myself. I am going to purchase another one for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lap top. It is very user friendly. It is a little heavy but it is also a big lap top is why. I even bought my daughter one in the smaller size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Machine has it all: Speed, space, and style!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade my laptop after 5 years and wanted to make sure that I was able to get as many features as possible. This HP does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and learning the 10 system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and am learning all the new parts of Windows 10... the screen display and optional uses are terrific... goes well with my two Windows 7 laptops...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop just as expected. Geek Squad lacking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied with Geek service. 3 visits, multiple phone calls, told of appointments 1 week out, turned away from walk-in service, & data transfer still not completed satisfactorily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast after adding SSD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is really fast after replacing the internal hard drive with a similar size solid state drive (SSD). I really wouldn’t have it any other way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an Apple person but I use this laptop for work in our windows environment. One of the better HP laptops ive ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home or small business use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the appearance, the ease and security signing on with recognition technology, and the Touchscreen. Overall great laptop for business or personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the keyboard isn’t backlit and the color of the lettering makes it difficult to see unless working under bright lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully for playing my MMO video games. It's big and light. Only problem is finding a laptop bag this fits into. I am so happy I picked these up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer but slow processing speed as compared to my Lenovo. But surprising easy to use versus other HP products and it feels of good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second envy. Decided to give it another shot after many reviews. My first envy motherboard shorted out after 18 mths. So far, it is very nice & living up to its billing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great but the face recognition does not do so well all the time. Glad that I am able to input a passcode. Great computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted in a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Didn’t think I’d care for the touchscreen on a laptop but glad I got it. Long battery life. Doesn’t take long to power up or down. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LAPTOP IS LIGHT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this HP Laptop will last me longer then my last one (only 5 months) - but it is so light to touch - i have to get use to that but so far things are going on and i like it

    I would recommend this to a friend