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Customer Ratings & Reviews

Your price for this item is $862.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the large screen, saying it's wonderful. They also appreciate how easy it is to use and the crisp and clear graphics. However, some customers find the laptop to be heavy and have concerns about the touchpad and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 747 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is larger than what I was going for and as such it's hard to find a decent carrying bag for it. I haven't used it too much but so far it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oomph and Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a laptop for her postgrad environmental engineering chemistry work that kept up with her desktop. This machine fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System overall is great nice sleek look and picture quality is amazing they really did great with this laptop and having a dvd slot is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good about this laptop. Perfect for all my uses. I'm not a gamer, but this should be good for that too. Boot up is so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast acting computer for my usage on facebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to up date my computer to help with my everyday needs and playing farmville and I feel they found me the right one and they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy Laptop works great. I really enjoy using my new laptop and it is very easy to carry around. There is no problem using the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, quick and powerful, reliable, great look and feel, great to use and has far exceeded my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really love the big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very nice. Only thing I don’t like is that the screen is a little tough to open, which has me worried it might break too soon. But, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little annoying to set up but it helps you along the way. Great camera and storage Of course it is slower but it holds a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR A TEACHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USE THIS DAILY FOR USE IN MY TEACHING AND IT'S MUCH BETTER THAN THE SAME MODEL I REPLACED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love those laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has everything! Super fast processor, touch screen (although I do not use it much) very sharp screen, nice keyboard, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop in over 10 years. Works great, good speed, love the plan for service with Best Buy if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for all the "Bells and Whistles"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a computer for the next 5 years and this computer will help ensure I'm able to do all tasks needed to help my business grow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work. It runs smooth and fast. I am totally pleased with my purchase. I haven't found one thing I don't like about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I️ Love hp computers and printers. I️ was not crazy about paying to transfer email especially when I️ had to call geek squad to finish by adding my address book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned older models. I love that the battery is internal. This computer is very convenient especially the facial recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A durable laptop and very reliable. Easy to use and travel with. A decent screen clear and big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my wife's work from home needs, She is very satisfied with everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new Laptop. I went from windows 7 to windows 10. I am still getting use to it but so far I am loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is sleek and light weight. I'm using it for business and found it easy to set up and install all of my work software.

    I would recommend this to a friend