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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $679.99
The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 696 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-696 of 696 reviews
  • Rated 1 out of 5 stars

    Best Buy did not give me a full replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten this computer in August and it stopped working in October.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Theft and Fraud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive Product and I did contact Best Buy and they told me they will send the new item but didn’t send at all. Not sure anyone experiences same issue or not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad hardware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device defective Crashed in 14 days Automatic Repair could not be repaired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera does not work day 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is not worhing after setting up facial recognition. Grek squad has no idea what to do. Awful laptop. Aftwr googling this is a known issue with this model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer glitches like no other and I’ve only had it a couple weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t been able to install anything in the laptop yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy line of laptops represents an excellent option for users seeking a balance between style, performance, and premium features without having to pay the highest prices on the market. These are versatile laptops, suitable for both work and entertainment, and their thoughtful design makes them attractive devices for everyday use. When choosing a specific model from the Envy line, it's important to consider your particular needs regarding screen size, processing power, and specific features to find the one that best suits you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyers...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Laptop. If you want a bigger SSD then you can replace the one you have. Or take it somewhere and get it swiped out for a bigger one. It is a laptop, it's just meant to be portable, convenient, lightweight. You get what you buy. Commonsense people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new HP!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *Currently writing this review on this pc* Needed to update my PC in returning to school. I had the larger older envy and l wanted something light, compact, and quick the 16GB RAM is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Get One!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price on this new computer! Light weight but with plenty of power and sleek elegant design. Key pad is perfectly laid out and easy to use. High recommendation for this one‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great budget friendly choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I am an Apple girl usually but decided to give this one a try and I’m so grateful I did this is a wonderful laptop. I needed it for my new business, scheduling, file keeping, making business cards etc and it has far exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I got it at, it was an amazing buy. I am a website developer, and this laptop sufficiently handles tasks and even allows for some light to moderate gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP LAPTOP too noisy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this for my son to do his homework from school and also browse the internet. Are the fans supposed to be this loud in windows 11? Just browsing the internet on chrome and boy this 2024 2 in 1 laptop has NOISY FANS! I can't work with such noise at work, even my son said it felt like after 30 minutes the bottom got very HOT on his lap. I am going to have to return this fan, maybe they did not use good thermal paste, but it is so thin the fans are all on the bottom and side too noisy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to understand! Very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , good features everything as described

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Used HP for many years but this ..........

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month of using and the noise that comes from the battery is shocking. I am not sure if I got value for money.

    No, I would not recommend this to a friend
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