Customer Ratings & Reviews

This laptop was the best blend of quality and price that I could find - I am really enjoying its speed and graphics capabilities for its relatively low price point

- I cannot overemphasize how terrible this product is. Over the course of four months, I have gone through two of these products, reinstalled Windows 6 times, and had countless BSODs. - HP support agents constantly told me to do the same troubleshooting steps. They would say update BIOS, Windows, and drivers even though I had already done that. Every single agent said: reinstall Windows. I did factory reset, I did HP recovery tool, I did media creation tool with generic windows reinstall. Lo and behold, I would continue to get random BSODs, go back on support and the agents would say: reinstall windows! As Einstein said, “The definition of insanity is doing the same thing over and over again and expecting different results.” I would ask them why I should do that again and they did not know how to answer. If I asked them a question not on their script, they did not know how to answer it, they would just say “surely I will help you solve this problem” and “HP envy is a great product”. Completely useless. - Some BSODs I have gotten include WHEA_UNCORRECTABLE_ERROR, DPC_WATCHDOG_VIOLATION, CRITICAL_PROCESS_DIED, and UNEXPECTED_STORE_LOCATION to name just a few. - I bought the first one in July and sent it in for warranty in October. They sent me a new one, and I’ve been having the exact same problems. I have frequent BSODs that indicate hardware failures, yet all system component tests passed. I ran Memtest86+ overnight and there were no errors but the BSODs persisted. - After my first HP Envy went to garbage, I was willing to give HP the benefit of the doubt, maybe it was just a fluke. Then they sent me a new one for warranty, and guess what, same issues. I cannot overemphasize how horrible this product is and how terrible HP support is. I wanted to leave a review on the HP website but there was no option to, so that's a red flag. I’m a poor student who cannot afford a new laptop but I’m not confident in getting a new warranty laptop from HP because of my terrible experience. As I wrote this review I got another BSOD.

Great buy for the price. I love it. I will definitely recommend to friends and family.

Nice replacement laptop to replace my old one. Got it during a Labor Day sale, so it was worth the price.

This computer is exactly what we are looking for our family. They are enjoying this one.

I picked this computer for the small size physical size and the decent storage and RAM. I initially thought this product would over heat easily, but the fans seem to be well placed and quiet. I've used the laptop almost everyday for the past month and a half on everything from writing papers, watching YouTube videos, to minor video editing and rendering (small 3-5min videos).

It was what I needed. Arrived on time. Good for price.

Excellent Size Laptop and good video quality. Prefect for homework and windows programs

Had for a year now, great quality, helped me get my assignments for school!!

Excellent and powerful laptop. Great deal and i am extremely happy.

Great all around, no complaints. Works for everyday tasks + the more intensive stuff like engineering/coding.

Lovely laptop. So good for the price. I’m a student so I use this everyday for my classes and all the engineering programs run great, I also play video games on it sometimes and have had no problems with that. The touchscreen is amazing.

Great laptop. My daughter needed a new one for college. Touch screen and ability to flip the screen are great features.

Amazing price and very nice product. Would like to buy such deal again

Love this laptop! I use for homework and business! Very reliable and small enough to take anywhere.

I love this laptop so much especially that copilot feature comes in clutch. It’s a 10/10 for me.

Its very easy to draw on for an artist and you can easily flip it to type things out.

This computer was great and a phenomenal price for Black Friday.

nice and sharp display. Wonderful battery life. Very good.

smoothly running on computer with screen touch and all features