Customer Ratings & Reviews

excellent laptop, works perfect, handles a lot at the same time

Really good laptop and quality so fast and i love how i can use almost 4-6 windows At the same time

Excellent buy, very versatile laptop, plenty of memory and harddrive space..., ...love it! helmut s.

This is a really good laptop. I got it for school in July and so far I haven’t had any issues with it.

- I cannot overemphasize how terrible this product is. Over the course of four months, I have gone through two of these products, reinstalled Windows 6 times, and had countless BSODs. - HP support agents constantly told me to do the same troubleshooting steps. They would say update BIOS, Windows, and drivers even though I had already done that. Every single agent said: reinstall Windows. I did factory reset, I did HP recovery tool, I did media creation tool with generic windows reinstall. Lo and behold, I would continue to get random BSODs, go back on support and the agents would say: reinstall windows! As Einstein said, “The definition of insanity is doing the same thing over and over again and expecting different results.” I would ask them why I should do that again and they did not know how to answer. If I asked them a question not on their script, they did not know how to answer it, they would just say “surely I will help you solve this problem” and “HP envy is a great product”. Completely useless. - Some BSODs I have gotten include WHEA_UNCORRECTABLE_ERROR, DPC_WATCHDOG_VIOLATION, CRITICAL_PROCESS_DIED, and UNEXPECTED_STORE_LOCATION to name just a few. - I bought the first one in July and sent it in for warranty in October. They sent me a new one, and I’ve been having the exact same problems. I have frequent BSODs that indicate hardware failures, yet all system component tests passed. I ran Memtest86+ overnight and there were no errors but the BSODs persisted. - After my first HP Envy went to garbage, I was willing to give HP the benefit of the doubt, maybe it was just a fluke. Then they sent me a new one for warranty, and guess what, same issues. I cannot overemphasize how horrible this product is and how terrible HP support is. I wanted to leave a review on the HP website but there was no option to, so that's a red flag. I’m a poor student who cannot afford a new laptop but I’m not confident in getting a new warranty laptop from HP because of my terrible experience. As I wrote this review I got another BSOD.

Great all around, no complaints. Works for everyday tasks + the more intensive stuff like engineering/coding.

I absolutely love it and the 2n1 function. I adore the color, even more. I did not need a huge screen and this is just the right size.

Its so nice and worth the price. Very easy to moved around

Excellent Product for the Price and coinvent to use.

Bought for college student and it’s the perfect size

This is a nice little notebook tablet especially for the price. It has several functions and way more power than what I’m using it for.

I had to purchase this laptop in preparation for some college courses. I was a little worried about how quickly the laptop would be mailed to me. It was so mucb quicker than I expected. I live in rural Utah and was surprised when the laptop eas at my door the next day in perfect condition!

This is a great laptop especially for the price!! My son uses it daily at school!

Pretty good laptop, with reasonable price, no big problems

Great buy for the price. I love it. I will definitely recommend to friends and family.

The laptop was very good. Easy to access and use. Touch works perfectly

So far, this has been a great laptop for my middle school child. It's been easy to use and no issues thus far.

Love this laptop! I use for homework and business! Very reliable and small enough to take anywhere.

So far, it’s phenomenal. It runs smoothly. I’ve been able to transition most of my files from my old laptop to this one with ease!

Excellent Size Laptop and good video quality. Prefect for homework and windows programs