Customer Ratings & Reviews

good -HP - Envy 2-in-1 14" Wide Ultra XGA Touch-Screen Laptop - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Glacier Silver

Out standing deal. I couldn’t pass up the sale of my items

Good laptop but speakers not so good. other than that it is ok.

So far its working great for school but you can feel some parts begin to crack when you hold the laptop

Great computer for school.............,.....,......

It’s a good inversion a make I’m so happy to buy this product

I'm enjoying my new laptop. Salesman was extremely helpful

Great service. I hope if in future I’ve some issue best buy would be helpful

awesome great value and best buy service was so helpful

It’s a really nice computer.Its an affordable yet very durable and well made laptop. I would highly recommend this to others.

Great service helping choose it and great product!

I am writing this review on my HP elitebook 8770w which is very old running windows 10. I have owned numerous HP items over the past 35 or so years and most were standard setters in the best sense of the word. The HP Envy is also a standard setter in the worst way. From the initial setup it proved to be quirky and within 2 weeks "quirky" turned out to be a warning of impending failure. The USB-C charging port failed. About the same time the "black screen of death" began showing it's ugly face. (At this time I was several thousand miles from home and had to wait to drop it off at Best Buy. That was on July 17th. By early Aug the unit was declared DOA by the Geek Squad. HP, your new standard is too low! This laptop missed the mark that at one time made HP a highly respected company.

Battery charge does not last long. Computer gets really hot if you use it more than a few hours.

So far so good! It works like it should work, so far!

Touch screen broke after 2 weeks of use. After multiple attempted phone calls (long hold times and random disconnects) I finally got through to support who issued a repair order. After they received it, HP tech support said it was not going to be a covered repair since it was "customer damaged" and would cost me over $500 for the repair. I took photos of all angles of the laptop and screen showing it has no evidence of damage or mishandling and filed a claim with my credit card company. My last two laptop purchases were HP, but never again.

Bought this for middle schooler, loved the screen, keyboard, not too heavy at 14", easy to set up. Battery life is not as expected but will be changing some settings in hopes it will help. Bought our first on 8/6 with turning on and setting up on 8/11 just before school started 8/12. Sadly on 8/22 it completely DIED. GeekSquad asked me to just exchange and well here we are with a 2nd exact model. Not sure it will last (rep said should last up to 7 years) but if I can find another model for under $700 as I found this one on sale I would probably go with another. I've read tablet mode will eventually cause hinges to break. Will change rating if our 2nd lasts longer.

So far I love this tablet! It’s so diverse I can use it in any setting, school, work, and art!

I wanted to like this but the screen just didn’t hold a candle to the OLED display of the ASUS Zenbook I tried in the same price range with similar specs. I did like the form factor and build quality but the screen just looked washed out to my eyes. The facial recognition feature was also buggy and inconsistent.

Had one hiccup where the cursor froze and I had to restart the whole laptop but so far, good.

Perfect for everyday use. Very pleased with this purchase.