Customer Ratings & Reviews

So far so good! It works like it should work, so far!

Battery charge does not last long. Computer gets really hot if you use it more than a few hours.

Bought this for middle schooler, loved the screen, keyboard, not too heavy at 14", easy to set up. Battery life is not as expected but will be changing some settings in hopes it will help. Bought our first on 8/6 with turning on and setting up on 8/11 just before school started 8/12. Sadly on 8/22 it completely DIED. GeekSquad asked me to just exchange and well here we are with a 2nd exact model. Not sure it will last (rep said should last up to 7 years) but if I can find another model for under $700 as I found this one on sale I would probably go with another. I've read tablet mode will eventually cause hinges to break. Will change rating if our 2nd lasts longer.

So far I love this tablet! It’s so diverse I can use it in any setting, school, work, and art!

I wanted to like this but the screen just didn’t hold a candle to the OLED display of the ASUS Zenbook I tried in the same price range with similar specs. I did like the form factor and build quality but the screen just looked washed out to my eyes. The facial recognition feature was also buggy and inconsistent.

Had one hiccup where the cursor froze and I had to restart the whole laptop but so far, good.

way too heavy. other than that, it works well. wish id bought a mac pro, tho

Perfect for everyday use. Very pleased with this purchase.

Seems to be a good value. Time will tell. It is a bit heavy.

Still figuring out how to use and find my files from my old laptop.

Touch pad is a bit sensitive other than that its great!

Bought a laptop in September and used it a few times. In December it stopped working. I brought it in for repair, and it took about 2 months get done, l mean, it couldn’t get fixed and they decided to give me a new. My frustration was because l needed my laptop during the holidays to work and they didn’t have my computer ready, as promised or neither an option to get me something else to use to work. I got behind schedule with all my work because l could get the job done while traveling. For that reason l got the computer, right?! The good thing is, they will give me a new laptop but, they want to me to buy a new protection plan for the new laptop. I got the protection plan for acidental and damage, not for factory issue, that should be covered by it own warranty. It’s getting interesting…

Piece of junk. Lasted 15 months and the motherboard died? Very suspicious, after we just cancelled our Geek Squad….

Everything is very good except the screen! It is FHD 300nit but is the worst display in the all brand laptops. Should buy the 2.8k one.

This is my 3rd HP and last. Last 2 were Spectres that both had the fans stop working. Learned my lesson. This was supposed to be a secondary PC to use on the go. It's been 3 months and 4 days. My laptop won't turn on and won't take a charge. Could be battery, could be motherboard, but i know one thing: it couldn't be me again. im getting my money back on this and going ASUS or Lenovo or if I can get a good deal, Microsoft like my main PC.

Great price, poor quality. I'm addition, set up was unusual and eventually it lost the ability to accept charge. Item was returned

I bought a open box excellent one. Its wifi adapter was not installed hence I couldn’t even download the windows. It was very time consuming but thankfully they processe the return fast

Got it home and turned it on. Touchpad not working. Used touch screen to get it up and running. HP support was very helpful but could not get the touchpad to work. Returning it to BB today.

Its been almost two months since I bought the computer and today it randomly shut off in the middle of me doing a college assignment and now it wont turn on. Super unreliable and disappointing purchase.

Be aware of poor resolution. Had to return it because of the disappointing display quality.