Customer Ratings & Reviews

For the price its really hard to argue these specs.

It is excellent to use for sermons that God's words every Sunday.

Compatible with my previous hardware setup. Just need to re-capture my original data.

Unsure about the AMD Ryzen 7 processor, always have purchased Intel Pentium.

Good laptop, games don't run entirely smooth but great for school and casual gaming.

Good laptop but speakers not so good. other than that it is ok.

Out standing deal. I couldn’t pass up the sale of my items

It’s a good inversion a make I’m so happy to buy this product

So far its working great for school but you can feel some parts begin to crack when you hold the laptop

I recently purchased the HP laptop and, unfortunately, my experience has been disappointing. It seems that my unit may be defective, as it frequently takes 5-7 minutes to wake up from sleep mode. This delay can be quite frustrating, especially when I’m in a hurry. Additionally, the speakers are disappointingly weak, making it impossible to use for Zoom meetings without relying on external speakers. Overall, I expected better performance from HP, and this model has not lived up to my expectations. I hope to either resolve these issues or find a more reliable alternative.

It’s a really nice computer.Its an affordable yet very durable and well made laptop. I would highly recommend this to others.

Great service helping choose it and great product!

Great service. I hope if in future I’ve some issue best buy would be helpful

Bought this for middle schooler, loved the screen, keyboard, not too heavy at 14", easy to set up. Battery life is not as expected but will be changing some settings in hopes it will help. Bought our first on 8/6 with turning on and setting up on 8/11 just before school started 8/12. Sadly on 8/22 it completely DIED. GeekSquad asked me to just exchange and well here we are with a 2nd exact model. Not sure it will last (rep said should last up to 7 years) but if I can find another model for under $700 as I found this one on sale I would probably go with another. I've read tablet mode will eventually cause hinges to break. Will change rating if our 2nd lasts longer.

So far I love this tablet! It’s so diverse I can use it in any setting, school, work, and art!

Battery charge does not last long. Computer gets really hot if you use it more than a few hours.

Perfect for everyday use. Very pleased with this purchase.

I wanted to like this but the screen just didn’t hold a candle to the OLED display of the ASUS Zenbook I tried in the same price range with similar specs. I did like the form factor and build quality but the screen just looked washed out to my eyes. The facial recognition feature was also buggy and inconsistent.

Touch screen broke after 2 weeks of use. After multiple attempted phone calls (long hold times and random disconnects) I finally got through to support who issued a repair order. After they received it, HP tech support said it was not going to be a covered repair since it was "customer damaged" and would cost me over $500 for the repair. I took photos of all angles of the laptop and screen showing it has no evidence of damage or mishandling and filed a claim with my credit card company. My last two laptop purchases were HP, but never again.

Seems to be a good value. Time will tell. It is a bit heavy.