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Customer Ratings & Reviews

Your price for this item is $671.99
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The comparable value price is $1,119.99

Customer reviews

Rating 4.7 out of 5 stars with 658 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Envy 2-in-1 laptop's performance, touchscreen, and battery life, frequently praising its speed, responsiveness, and clarity. Many appreciate the lightweight design and ease of use, along with the ample storage and great price. While some users noted the laptop can get warm during extended use and the fan can be noticeable at times, the positive feedback significantly outweighs the negative. The sleek design and overall user experience are also frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-658 of 658 reviews
  • Rated 1 out of 5 stars

    Best Buy Membership Worthlesss

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop at 749$ ,however it cost me expensive because now i see the price is down to 699$ .Please check carefully for the price before making any purchase .I had buy Membership to cover the price match,but they dinied price match bay saying its valid for only 60days.I feel i shouldn't have purchased this best buy Membership it worths nothing to me .Please make policies at least taking care of your members.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No price adjustment!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college student's laptop died a few weeks into this fall's classes. We rushed to Best Buy (not Dell, Amazon or other retailer - we chose Best Buy!) The price just dropped by $400 and they will not give me the price adjustment only 2 business days past their measly 15 day price adjustment/return window. Bad customer service. I will be buying elsewhere next time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor screen ruins a great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs... lovely keyboard... screen is terrible. The screen is not crisp at all. Text is always a bit blurry and blacks are not dark. Washed out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sale associate made me loose a whole day.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dye to sales associates lie I returned the item as soon as it was delivered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not like computer.. had trouble..wasnt working properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Envy 14”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good, don't waste your money won’t power on after only 2 weeks. Extremely long loading time. Back to Best Buy, it goes!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy at your own risk.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop slowed down within a month of purchase. Didn’t installed any software and yet it takes several minutes to open any app

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product fast, well made, worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and tablet combo. I like how versatile it is and the design is sleek. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anne

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size n light weight...would recommend to anyone looking ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under Product Details -> Highlights. The product display type is listed as LED or OLED, in this case LED. To clarify LED actually means LED LCD, that is, an LCD with an LED backlight. There three types of LCDs: Twisted Nemetic, Vertical Alignment, and the latest In-Plane Switching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy x360 2 in 1 AMD Ryzen 7, 1Tb SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Sensitive screen, great quality built, very efficient and received amazing help from HP sales giy and Best Buy employess as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You could pay more for a laptop, but why?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything we were looking for and more. A lot of bang for your buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great, really enjoying the 2-1 feature and the backlit keyboard. Co-pilot feature will be awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoyin the laptop and tablet! No issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything i wanted and got it on sale for $450 off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent customer service. Quick pick up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great price, great value. Very happy with this purchase.

    I would recommend this to a friend